Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gargano

Customer Service
Jupiter,FL

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I am very eager to learn new things.

Overview

19
19
years of professional experience

Work History

Amazon Accociate

Amazon
Carteret, NJ
11.2015 - 08.2022
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Mentored and coached other team members to meet daily sales goals.
  • Help maintain Inventory by making sure the number of items coagulates to what listed in the computer.
  • Keeps track of what items come in and out of the building.

Target Specialist

Target
Baltimore, MD
01.2015 - 10.2015
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Helped out in whatever capacity was necessary.

Target Team Specialist

Target
Clark, NJ
09.2011 - 12.2014
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Target Associate

Target
Clark, NJ
06.2006 - 09.2011
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.

Target Team Member

Target
Linden, United States
06.2003 - 06.2005
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Mother Seton Regional High School
Clark, NJ
06.2005

Skills

  • Result Interpretation
  • Verbal and Written Communication
  • MS Office
  • Work Planning and Prioritization
  • Upbeat and Positive Personality
  • Answer Phones and directing to right deparment
  • Helping guests and team members
  • Cash Register Operation
  • Product Location

Timeline

Amazon Accociate

Amazon
11.2015 - 08.2022

Target Specialist

Target
01.2015 - 10.2015

Target Team Specialist

Target
09.2011 - 12.2014

Target Associate

Target
06.2006 - 09.2011

Target Team Member

Target
06.2003 - 06.2005

High School Diploma -

Mother Seton Regional High School
Jennifer GarganoCustomer Service