Jennifer Garza
San Juan,Texas
Summary
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hardworking by peers, I can be relied upon to help your team achieve its goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
NRCMA
Nova Medical Centers
Mcallen, TX
11.2023 - 04.2024
- Manual vital Signs
- Phlebotomy
- EKGS
- Patient Check in and out
- Recepcionist
- x-rays
- Administed injections
- Physicals
- Wound Care
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
LMRT/MA
Ashley Pediatrics
McAllen, Texas
01.2023 - 11.2023
- Maintained a high level of professionalism when dealing with difficult patients
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with patients
- Perform administrative duties such as answering phones, scheduling appointments, and maintaining medical records
- Assist physicians with patient examinations and treatments
- Prepare and administer medications as directed by a physician
- Collect and prepare laboratory specimens
- Perform basic laboratory tests
- Instruct patients about medication and special diets
- Prepare patients for x-rays, blood work, and other procedures
- Take and record vital signs and medical histories
- Sterilize medical instruments
- Provide patient education on health maintenance and disease prevention
- Document patient care services by charting in patient and department records
- Complete records by recording patient examination, treatment and test results
- Verify patient information by interviewing patient, recording medical history, confirming purpose of visit.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
LMRT/MA
VMAC
McAllen, Texas
02.2022 - 11.2022
- Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
- Assisted with training and mentoring new team members
- Performed X-Rays
- Administer injections and medications as directed by physicians
- Prepare and maintain supplies for exam rooms
- Answered telephones, greeted patients, and assisted front office staff as needed
- Entered more than 500 lab, radiology, and medication orders in CPOE for medical and Medicare patients.
- Maintained schedule of class assignments to meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Certification in Limited Medical Radiologic Technologist - LMRT
College of Health Care Professions
07-2021
Certification in Clinical Medical Assisting - NRCMA
College Of Health Care Professions
07-2021
Skills
- Supply & Inventory Management
- Blood Draws & Labs
- Medicine & Injection Administration
- Medical Instrument Sterilization
- Exceptional Patient Care
- Compassion
- Confidentiality
- Written Communication
- Attention to Detail
- Problem-Solving
- Customer Service
Certification
- Limited Medical Radiologic Technologist
- Clinical Medical Assistant NRCMA
Languages
English
Professional
Spanish
Professional
Timeline
NRCMA
Nova Medical Centers
11.2023 - 04.2024
LMRT/MA
Ashley Pediatrics
01.2023 - 11.2023
LMRT/MA
VMAC
02.2022 - 11.2022
Certification in Limited Medical Radiologic Technologist - LMRT
College of Health Care Professions
Certification in Clinical Medical Assisting - NRCMA
College Of Health Care Professions