Jennifer Genchi
Row Agent
Mesa,AZ
Summary
I hope to find a position that offers outstanding career growth potential. I am looking to effectively administer my skills and capabilities to accommodate both my employer's expectations as well as my own personal goals.
Overview
25
25
years of professional experience
Work History
Row Agent (Contractor)
Atrium Staffing for Cox Communications
Mesa, AZ
07.2022 - Current
- I handle invoice billing and reporting for our permitting department at Cox Communications. I quality check invoices from our vendors to ensure all work is uploaded and every item charged is billed correctly. I ensure the proper notes are listed in each project ticket for any future reference needed. I run the Tucson Electric Power (TEP) report quarterly to review and close out any jobs that have been completed. I attend and participate in all weekly team meetings.
Teller Supervisor
Pinal County Federal Credit Union
San Tan Valley, AZ
05.2021 - 07.2022
- Manage the branch while overseeing all employees on the teller line, complete the work schedules, conduct monthly one-on-ones with staff to communicate goals/updated monthly progress stats or provide any coaching if needed, open new accounts, start/decision/process all types of loan applications and assist all members in person and over the phone with all of their banking needs, branch cash ordering through Brinks, licensed notary in the state of Arizona and able to perform all notarial duties for members & nonmembers.
Financial Service Representative II
Pinal County Federal Credit Union
San Tan Valley, AZ
01.2016 - 05.2021
- Open new accounts and explain the credit unions products and services that best fit the member's needs, handle all the insurance company issues (ex.) lapses, updates or cancellations on member's loans, order debit cards, answer phones to help with the overflow from our call center to make sure members are helped immediately and that their questions are answered in a timely manner, scanning in all checks on our image check scanner to make sure they are in balance and correctly scanned, balancing my cash drawer and completing all closing duties to balance the branch daily, start/process/finish all loan applications that come into the branch, set loan closing/signing appointments for members, licensed notary in the state of Arizona and able to perform all notarial duties for members & nonmembers, assist with helping members on the teller line when ever needed.
Member Service Representative (Teller) - AJ Branch
Pinal County Federal Credit Union
Apache Junction, AZ
10.2014 - 01.2016
- Great members with a smile when they walk in the branch, process all monetary transactions for members, issue official checks and money orders, run all checks on our image check scanner to make sure they are in balance, handle business deposits and coin/change orders, use and balance the visa/master card cash advance machine, order debit cards, balance my cash drawer and complete all opening/closing duties to balance the branch daily.
Financial Services Consultant
Arizona Federal Credit Union
Phoenix, AZ
03.2002 - 08.2014
- Open new accounts for members and non-members while educating them on products & services, process loan applications after consulting with members about the loan products available, fund loan applications after all documentation follow up has been obtained, refer members to products or services that will meet their needs, being present at the front greeter desk welcoming existing & potential new members into the branch, answering branch calls to assist with member inquires, making outbound calls to answer questions or follow up on loan and new account leads, taking calls on our teleservice call line to help with overflow call volume during busy times, assisting with inquires and transactions, help maintain entry/exit logs for safe deposit boxes, perform teller line duties to make there is coverage when we are short staffed, handling all monetary transactions and balancing my teller drawer at the end of the day, continuously learning/reviewing updates to policies and procedures, licensed notary in the state of Arizona, able to perform all notarial duties for members & nonmembers.
Personal Banker
Community Bank of Oak Park River Forest
Oak Park, IL
01.2000 - 11.2001
- Greeting current and potential new customers at our greeter desk, educate, advise and open new accounts that best suit customers' needs, effectively manage incoming and outgoing call volume while working the branch telephone switchboard system, update and maintain new and existing account data, licensed notary in the state of Illinois and able to perform all notarial duties for customers, submit & retrieve reports to our processing bank for daily balancing purposes, administer support to coworkers on daily work functions, help maintain entry/exit logs for safe deposit boxes, attend continuing education workshops to further my knowledge in my personal banker position.
Education
Preferred Way of Selling -
Preferred Way of Selling Course
Phoenix, AZ01.2006
IRA Training -
IRA Training
Oak Brook, IL01.2001
New Accounts Training -
New Accounts Training
Naperville, IL01.2001
High School Diploma - General
J. Sterling Morton East High School
Cicero, IL06.1991
Skills
- Dependable and Reliable
- Positive Attitude
- Attention to Detail
- Outgoing and Friendly
- Quick learner
- Team player
Timeline
Row Agent (Contractor)
Atrium Staffing for Cox Communications
07.2022 - Current
Teller Supervisor
Pinal County Federal Credit Union
05.2021 - 07.2022
Financial Service Representative II
Pinal County Federal Credit Union
01.2016 - 05.2021
Member Service Representative (Teller) - AJ Branch
Pinal County Federal Credit Union
10.2014 - 01.2016
Financial Services Consultant
Arizona Federal Credit Union
03.2002 - 08.2014
Personal Banker
Community Bank of Oak Park River Forest
01.2000 - 11.2001
Preferred Way of Selling -
Preferred Way of Selling Course
IRA Training -
IRA Training
New Accounts Training -
New Accounts Training
High School Diploma - General
J. Sterling Morton East High School
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