Jennifer Gentry
Newport,TN
Summary
Results-driven operations and recreation management professional with 20+ years of experience in public service, youth program coordination, case management, and team leadership. Proven ability to build community relationships, streamline operations, and lead high-performing teams. Skilled in strategic planning, budget control, and regulatory compliance.
Overview
1
1
Certification
4
4
years of post-secondary education
28
28
years of professional experience
Work History
Sports Operations Manager
Knox County Parks and Recreation
01.2006 - Current
- Manage operations for countywide youth and adult sports programs (130+ teams)
- Coordinated scheduling, game logistics, and personnel assignments to ensure smooth operations
- Processed payroll for officials while supervising support staff to uphold program standards
- Maintained certifications and ensured compliance with safety protocols to protect participants and staff
Director of Program Services
Boys and Girls Club of Dumplin Valley
White Pine, Tennessee
02.2025 - 05.2026
- Directed program development for youth engagement and community outreach initiatives.
- Supervised and trained staff to ensure delivery of high-quality services aligned with organizational goals
- Collaborated with school systems, parents, and community stakeholders to address and support youth needs
- Monitored program outcomes and ensured compliance with safety and behavioral standards
- Monitor program outcomes and compliance with safety and behavioral standards
Case Manager
Department of Children’s Services
11.2023 - 10.2024
- Managed child welfare caseloads, conducting investigations and implementing family interventions to support at-risk families
- Coordinated efforts with law enforcement, legal representatives, and healthcare providers to ensure comprehensive support for families
- Developed and monitored service plans for families in crisis, facilitating access to necessary resources and services
- Collaborated with law enforcement, legal representatives, and healthcare providers to streamline communication and ensure effective support for families in need.
Director of Recreation
Cocke County Parks and Recreation
01.1999 - 01.2006
- Developed and implemented strategic programs and events to enhance community recreation participation
- Managed departmental budget and allocated facility resources to optimize program delivery
- Oversaw department operations, ensuring effective HR management, purchasing, scheduling, and public outreach
- Built community engagement and support for county recreation programs
Education
Bachelor of Arts - Athletic Training / Physical Education
Tusculum University
Greeneville, TN 08.1990 - 05.1994
Skills
- Sports Program Coordination
- Athletic Program Development
- Sports Compliance Standards
- Strategic Planning & Execution
- Budgeting & Expense Control
- Safety & Crisis Intervention
- Team Leadership & Staff Development
- Community & Public Relations
Certification
- Certified Youth Sports Administrator (CYSA), 2021
- CPR, AED & First Aid Certified, 1995 - Present
- Tennessee Recreation & Parks Association Member, 1995 - Present
- National Recreation & Parks Association Member, 2006 - Present
- Enrolled for Certified Parks and Recreation Professional (CPRP) Exam, Fall 2022
- Formerly Certified Official: TSSAA, ASA/USA Softball, NCAA, 1996 - 2017
Community Service
- AYSO Volunteer
- TN Character Counts Board Member
- Knox County East District Chair
- TRPA Active Participant
- National NAIA Softball Tournament Member
- Former Co-Captain, All-Conference Softball Team
- Multi-sport Collegiate Athlete (Softball, Basketball, Soccer)
Timeline
Director of Program Services
Boys and Girls Club of Dumplin Valley
02.2025 - 05.2026
Case Manager
Department of Children’s Services
11.2023 - 10.2024
Sports Operations Manager
Knox County Parks and Recreation
01.2006 - Current
Director of Recreation
Cocke County Parks and Recreation
01.1999 - 01.2006
Bachelor of Arts - Athletic Training / Physical Education
Tusculum University
08.1990 - 05.1994