Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Personal Information
Generic

Jennifer Gilbert

Friedens,PA

Summary

Knowledgeable Program Assistant Manager successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Eager to learn more about operations and support all program requirements. Knowledgeable about administrative support and logistics.

Diligent [Desired Position] with solid background in supporting program operations and administrative functions. Successfully coordinated multiple projects, ensuring timely completion and adherence to organizational standards. Demonstrated proficiency in managing schedules and fostering effective communication.

Highly skilled program management professional with strong organizational and administrative abilities. Demonstrated expertise in supporting project coordination, managing schedules, and handling communications. Proven track record in team collaboration and flexibility in adapting to evolving needs. Known for reliable performance, effective problem-solving, and focus on achieving impactful results.

Overview

25
25
years of professional experience
1
1
Certification

Work History

EARN Program Asst. Manager/Retention Coordinator

Tableland Services Inc
09.2022 - 09.2025
  • Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
  • Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
  • Supported the development of new programs through thorough research and analysis of industry trends.
  • Strengthened communication between team members by establishing clear channels for information sharing.
  • Coached and developed clients' professional goals during the retention phase of their involvement in the EARN Program

Billing Specialist

Medical Billing & Management Services
09.2017 - 09.2022
  • Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
  • Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
  • Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.

Store Manager

Famous Footwear
01.2001 - 05.2017
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

High School Diploma -

Rockwood Area High School

John B. Gunter Community Leadership Initiative - Leadership

Cambria County Chamber of Commerce
Johnstown, PA
06-2025

Skills

  • Operations Support
  • Partnership Development
  • Logistics Assistance
  • Creative Problem-Solving
  • Personnel development
  • Quality Control
  • Team Development
  • Staff Development
  • Policy Implementation
  • Data Entry
  • Supportive Services
  • Job Coaching
  • Teamwork and collaboration
  • Multitasking and organization
  • Data entry
  • Scheduling management
  • Creative problem solving

Accomplishments

In the Leadership program I was able to partner with the United Way of Southern Alleghenies and the local Cambria County Libraries where we collaborated on a project for Early Childhood Development. Our projected created and distributed over 1,000 Literacy kits to families in the Community. With Donations from local businesses, grants and volunteers we were able to execute the project successfully with no cost to us.

Certification

Leadership

Trauma Infused Care

Mental Health First Aid

CPR/AED/First Aid Certified

Poverty Simulation Training


Timeline

EARN Program Asst. Manager/Retention Coordinator

Tableland Services Inc
09.2022 - 09.2025

Billing Specialist

Medical Billing & Management Services
09.2017 - 09.2022

Store Manager

Famous Footwear
01.2001 - 05.2017

High School Diploma -

Rockwood Area High School

John B. Gunter Community Leadership Initiative - Leadership

Cambria County Chamber of Commerce

Personal Information

Jennifer Gilbert