LEONA RUECK
CHELSEA
Summary
Seasoned professional with diverse experience in administrative support roles. Proven abilities include managing schedules, coordinating meetings, and handling correspondence. Strengths lie in strong communication skills, organizational prowess, and ability to multitask effectively. Previous work has consistently delivered improved office efficiency and streamlined procedures. Public health professional with a strong track record in coordinating health initiatives and enhancing patient care. Expertly managed community outreach programs, including immunization clinics and health fairs, while fostering collaboration among healthcare teams to optimize patient education and service delivery. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
35
35
years of professional experience
Work History
Cert. Med. Asst./Clin. Asst. Ref. Care
Will Rogers Health Center Cherokee Nation
Nowata
06.2009 - 05.2026
- Coordinated patient transportation within clinic and with outside providers to ensure timely access to care.
- Maintained order and cleanliness in waiting areas and exam rooms to enhance patient experience.
- Streamlined communication between patients and medical personnel, enhancing service delivery.
- Scheduled appointments for patients and providers, optimizing workflow efficiency.
- Organized patient records efficiently to support healthcare staff operations.
- Performed data entry accurately while maintaining organized filing systems for records.
- Managed inventory of medical supplies effectively, ensuring availability for clinical needs.
- Offered compassionate support to patients during visits, creating a welcoming environment.
- Offered reception coverage to relieve staff during absences or breaks.
- Coordinated support to facilitate general office operations.
- Ensured timely distribution of mail, letters, and packages to maintain efficient office operations.
- Maintained front desk to provide a positive first impression.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained positive working relationship with fellow staff and management.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Handled confidential information with discretion and integrity.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Ensured proper archiving of confidential material to support compliance and data integrity.
- Gathered and sorted data for reports and files.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Assisted in the preparation of reports, presentations and correspondence.
- Developed positive relationships with internal customers through effective communication techniques.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Provided professional reception services to ensure visitors, clients, and guests felt valued and informed.
- Provided compassionate support to patients during visits and consultations.
- Handled administrative tasks including phone calls and correspondence.
- Coordinated patient flow to ensure timely care delivery.
- Managed inventory of medical supplies and equipment efficiently.
- Maintained cleanliness and order of waiting areas and examination rooms.
- Facilitated communication between medical personnel and patients.
- Assisted in scheduling appointments for patients and providers.
- Supported healthcare staff by organizing patient records and files.
Production Assembler
Cinch Connectors
Vinita
04.2003 - 04.2009
- Manufactured wiring harness cables for military, Boeing, and other aerospace companies.
Order Control Specialist
Amazon
Coffeyville
12.2002 - 04.2003
- Pulled items from shelves, packaged them for shipment, and scanned for accuracy to ensure correct billing.
- Packaged items for shipping and organized them on the conveyor belt for efficient dispatch.
Production Assembler
Cinch Connectors
Vinita
05.1995 - 07.1999
- Produced connector assemblies for Boeing, military, and other aerospace companies.
- Assembled guidance launching chips for military applications.
- Made computer chips for Hewlett Packard.
- Earned Soldier certification to validate military competencies. Achieved ISO 9000 certification to uphold quality assurance protocols. to ensure quality standards.
- Utilized calipers, microscope, tweezers, and contact crimper for precise measurements and assembly.
- Supported daily operations across departments by coordinating tasks and ensuring smooth workflow.
Sales Associate & Delivery Driver
BRITTAN BROTHERS
Tulsa
04.1991 - 09.1993
- Coordinated delivery of automotive parts from store and warehouse to local businesses, ensuring timely receipt and fostering strong relationships.
- Guided customers in finding automotive parts at NAPA Auto Parts, enhancing customer satisfaction.
- Researched automotive parts for customers and efficiently processed transactions, contributing to smooth operations.
Education
Certified Clinical Medical Assistant -
Tri-County Technology
Bartlesville, OK, USA05-2025
BLS INSTRUCTOR -
Cherokee Nation EMS
Tahlequah, OK, USA05-2015
HOME HEALTH AIDE/CERTIFIED NURSE AIDE -
GENERAL WINGS HEALTHCARE TRAINING
Broken Arrow, OK, USA04-2015
High School Diploma -
Alluwe High School
New Alluwe, Oklahoma05-1988
CERTIFICATION OF HORTICULTURE -
Tri-County Technical SCHOOL
Bartlesville, OK, USASkills
- Patient coordination
- Patient scheduling
- Care planning
- Vital signs assessment
- Patient monitoring
- Health screenings
- Clinical documentation
- Electronic Health Records
- HIPAA compliance
- Healthcare efficiency
- Healthcare protocols
- Healthcare communication
- Quality assurance
- Process improvement
- Laboratory support
- Wound care techniques
- Clinical equipment maintenance
- Medical equipment operation
- Transportation coordination
- Inventory management
- Data gathering
- Data input
- Records organization
- Document management
- Reporting and documentation
- Record keeping
- File and record keeping
- Document preparation
- Office operations support
- Administrative support
- Administrative duties
- Clerical task proficiency
- Call reception
- Meeting scheduling
- Calendar management
- Schedule coordination
- Mail distribution
- Event planning
- Support services
- Operations support
- Customer service
- Client relations
- Team collaboration
- Team leadership
- Project management
- Project coordination
- Strategic development
- Issue resolution
- Problem solving
- Conflict resolution
- Attention to detail
- Time management
- Task prioritization
- Workload management
- Multitasking skills
- Adaptability
- Effective communication
- Relationship building
- RMPS system
- Calm demeanor
- Communication skills
- Email communication
- Business correspondence
- Editing and proofreading
- Meeting support
- Presentation design
- Travel arrangements
- Office software Suite
- Computer
- Microsoft Word
- Microsoft Excel
- 10-key data entry
- Cisco Phone
- RMPS system
- OSIIS system
- Office equipment operation
- Basic math
- Typing speed 40 wpm
- Equipment troubleshooting
- Healthcare billing
- Administrative tasks
- Data entry
- Healthcare research
- Health fairs
- Community outreach
- First aid certification
- BLS certification
- Sterilization process
- Office administration
- File management
- Meeting coordination
- Support services
- Operations support
- Healthcare billing
- Problem-solving
- Administrative tasks
- Typing speed 40 wpm
- Travel arrangements
- Business correspondence
- Documentation and filing
- Multitasking skills
- Task prioritization
- Workload management
- Healthcare protocols
- Adaptability
- Healthcare research
- Email communication
- Equipment troubleshooting
- Project Support
- Administrative support
- Data entry accuracy
- Inventory control
- Medical records management
- Customer relationship management
- Regulatory compliance
- Workflow optimization
- Compassionate support
- Multi-line phone systems
- Production leadership
- Document control
- Flexibility and adaptability
- Office equipment troubleshooting
- Online research
- Product and service sales
- Expense reporting
- Report generation
- Positive and professional
- Fast learner
- Client interaction
- Basic accounting
- Email correspondence
- Record preparation
- DBMS
- Spreadsheet software
- Accounting support
- Data confidentiality
- Marketing assistance
- Microsoft Office Suite
- Mail sorting and distribution
- Basic mathematics
- Billing and coding
- Expert in 35 software
- Decision-making
- Multitasking and organization
- Corporate procedures
- Types [number] wpm
- Business acumen
- Presentation creation
- Verbal and written communication
- Cerner Health Records
Custom
- Member of the Town of New Alluw
- Won the Oklahoma City Area Indian Health Service Area Director's Peer Recognition Award in 2023 for Will Rogers Health Center.
- BLS Instructor since 2015.
- Certifications in Medical Terminology, Human Anatomy & Physiology 1 & 2, Perinatal, Food & Nutrition & Health, Food Handlers Permit, Fire Extinguisher, CHR certification, CNA/LLCA/HHA License #37V584700515.
Custom
If you have any questions or concerns please feel free to call or email at any time. I appreciate you taking the time to consider me for a position at your facility.
Timeline
Cert. Med. Asst./Clin. Asst. Ref. Care
Will Rogers Health Center Cherokee Nation
06.2009 - 05.2026
Production Assembler
Cinch Connectors
04.2003 - 04.2009
Order Control Specialist
Amazon
12.2002 - 04.2003
Production Assembler
Cinch Connectors
05.1995 - 07.1999
Sales Associate & Delivery Driver
BRITTAN BROTHERS
04.1991 - 09.1993
Certified Clinical Medical Assistant -
Tri-County Technology
BLS INSTRUCTOR -
Cherokee Nation EMS
HOME HEALTH AIDE/CERTIFIED NURSE AIDE -
GENERAL WINGS HEALTHCARE TRAINING
High School Diploma -
Alluwe High School
CERTIFICATION OF HORTICULTURE -
Tri-County Technical SCHOOL