Jennifer Gomez
Clayton,IN
Summary
Medical Assistant , experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Scheduler
Westside Gastroenterology
2022.07 - 2025.07
- Accurately recorded and managed patient appointment schedules
- Professionally explained medical treatment procedures to patients
- Provided timely reminders for upcoming medical appointments
- Performed administrative duties such as filing and organizing documents
- Professionally addressed and resolved patient questions or concerns
- Coordinated with medical staff to ensure smooth patient flow
- Managed patient data and records in compliance with privacy regulations
- Scheduled patient appointments using electronic health record systems to enhance operational efficiency.
- Managed patient communications, addressing inquiries and resolving scheduling conflicts promptly.
- Trained new staff on scheduling protocols and best practices to maintain high service standards.
- Maintained confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
Laboratory Assistant
IU Health Pathology Lab
2020.10 - 2022.07
- Prepared and examined biological smears and stains for analysis
- Effectively communicated with medical staff to ensure efficient workflow
- Processed and managed referrals from primary care physicians
- Monitored and responded to incoming calls, emails, and faxes
- Received, checked, and processed microbiological samples for testing
- Maintained and sanitized laboratory equipment and work area
- Documented and reported test results to medical professionals
Education
Certified Clinical Medical Assistant -
Stepful
01.2024
High School Diploma -
Calumet High School
Gary, IN01.1996
Associate of Applied Science - Respiratory Therapist
Ivy Tech Community College of Indiana
Indianapolis, IN05.2028
Skills
- Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Detail-oriented professional, Excellent communication skills, Strong interpersonal skills, Hard-working individual, and Creative thinker
- Strong organization
- Educating patients
- Following up with patients
- Medical terminology
- Multi-line phone systems
- HIPAA compliance
- Teamwork and collaboration
Certification
- Certified CCMA, - Eff: 4/21/2024, Exp: 4/26/2028, certification number: J8A3S8D3 -NCAA
Timeline
Patient Scheduler
Westside Gastroenterology
2022.07 - 2025.07
Laboratory Assistant
IU Health Pathology Lab
2020.10 - 2022.07
Certified Clinical Medical Assistant -
Stepful
High School Diploma -
Calumet High School
Associate of Applied Science - Respiratory Therapist
Ivy Tech Community College of Indiana