Jennifer Gonzalez
Cicero,IL
Summary
Fluent in both English and Spanish, I bring a proven track record from Chawla Orthodontics, enhancing patient satisfaction through expert application of orthodontic treatments and efficient schedule coordination. My background includes specialized skills in instrument sterilization and a commitment to elevating patient care.
Overview
7
7
years of professional experience
Work History
Orthodontic Assistant
Chawla Orthodontics
Westmont, IL
09.2021 - Current
- Established clean, sterile and welcoming environment for patients.
- Ensured comfort of patients during waiting periods.
- Executed independent application of orthodontic brackets.
- Prepped tooth using etch and bonding agent before bracket placement.
- Implemented orthodontic treatments by attaching wires, single ties, and power chains to patients with braces.
- Utilized iTero technology to enhance the process of creating orthodontic appliances and retainers.
- Conducted patient scans for Invisalign trays.
- Positioned invisalign attachments for effective alignment.
- Ensured patient satisfaction after completing debonding procedures.
- Captured high-quality panoramic and cephalometric x-rays.
- Mixed alginate and created impressions for retainers and whitening trays.
- Supervised nitrous usage maintaining focus on patient well-being.
- Developed customized treatment plans addressing patient needs.
- Elevated levels of patient ease by eliminating nervousness.
- Managed scheduling to ensure timely patient care.
- Proactively contacted unscheduled patients to ensure future appointment alignment.
- Maintained accuracy and organization in updating patient records.
- Monitored and maintained complete inventory.
Customer Service Supervisor
Auntie Anne's Pretzels
Cicero, IL
08.2017 - 12.2023
- Fulfilled customer needs consistently.
- Managed cash transactions efficiently.
- Greeted and assisted customers to ensure a pleasant experience.
- Guided future employees consistently.
- Demonstrated dedication and work ethic over six years of professional experience.
Dental Assistant
Taylor Dental Center
Chicago, IL
12.2020 - 09.2021
- Worked in a fast pace environment
- Provided chair side assistant during surgical, preventative, periodontal adn prosthetic dental procedures.
- Ensured sterilization of dental instruments before procedures.
- Ensured proper setup of instruments for every procedure.
- Provided clear post-operative instructions following each procedure.
- Provided essential assistance during complex procedures such as fillings, extractions crowns, deep cleanings and root canal treatments.
- Capable of creating initial impressions for dentures and partials.
- Successfully fabricated temporary crowns.
- Experienced in executing necessary dental imaging like bitewings, periapical and panoramic X-rays.
- Strengthened teeth by utilizing protective applications such as sealants and fluoride treatments.
- Facilitated instrument and material hand-offs during procedures.
- Excelled in seating patients while ensuring their comfort.
- Experienced in explaining comprehensive treatment options to patients.
- Coordinated pre-authorization submissions to secure insurance approvals for procedures.
- Delivered thorough oral health guidance to patients.
Dental Assistant
Dental Assisting Acadeny of Chicago
Chicago, IL
09.2020 - 12.2020
- Gained experience through direct clinical interaction.
- Finished an 11-week educational program.
- Achieved completion of both Sealant and Coronal Polishing Courses.
Education
Associate of Applied Science - Dental Hygiene
Morton College
Cicero, IL12-2021
Skills
- Proficient in English and Spanish
- Dental Assistant
- Ortho Assistant
- Pediatric Assistant
- Oral Surgery Assistant
- Instrument Sterilization Expertise
- Instrument Preparation
- Schedule Coordination
- Experienced in Dentrix, Dolphin Managment and Eaglesoft
- Oral Care
Timeline
Orthodontic Assistant
Chawla Orthodontics
09.2021 - Current
Dental Assistant
Taylor Dental Center
12.2020 - 09.2021
Dental Assistant
Dental Assisting Acadeny of Chicago
09.2020 - 12.2020
Customer Service Supervisor
Auntie Anne's Pretzels
08.2017 - 12.2023
Associate of Applied Science - Dental Hygiene
Morton College
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