Jennifer Gordillo

• Improved client engagement during jewelry purchases by leveraging bilingual communication to address customer needs effectively.
• Advised customers on jewelry choices, effectively matching selections to individual occasions and preferences.
• Oversaw inventory management to ensure optimal stock availability and organization.
• Executed accurate transaction processing through point-of-sale systems to enhance checkout efficiency.
• Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
• Handled returns and exchanges professionally, ensuring customer satisfaction remained a priority during these interactions.
• Exceeded personal sales goals consistently while contributing to overall store performance metrics achievement.

• Greet and assist customers with product selection and styling about 30-50 people per day.
• Support inventory handling and restocking
• Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
• Collaborated with team members to maintain store visual merchandising standards and displays.
• Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.

• Scheduled appointments and managed front desk operations
• Maintained cleanliness and organization of supplies
• Confirmed appointments, communicated with clients, and updated client records.

Expected to graduate 06/01/28