Jennifer Gordon

Communicated observations of patient's condition to medical staff and family

Examined and addressed lacerations, contusions, and physical symptoms

Prioritized and assessed needs of patient for further attention

Monitored, maintained and calibrated medical equipment daily

Recorded vital signs, weight and patient information in electronic health records system

Negotiated new and better products with existing and potential new clients

Pursued continued professional development through insurance workshops and courses

Reduced financial discrepancies by accurately resolving billing issues

Maintained client retention by increasing savings opportunities and premium discounts

Skillfully and patiently explained coverage options answering questions

Worked closely with team members to deliver project requirements and solutions

• Greeted customers and provided excellent customer service.
• Maintained a professional environment in the waxing area by ensuring all supplies were stocked, clean, and organized.
• Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
• Consulted with clients to determine desired results and recommended appropriate treatments.
• Provided aftercare instructions to ensure client satisfaction with treatment results.
• Sanitized equipment between each client use.
• Adhered to safety protocols while administering waxing treatments.

• Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
• Greeted clients upon arrival to spa and provided information about services offered.
• Built positive client relationships and guided clients through treatments.
• Designed customized facial and body treatments meeting individual client needs.
• Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.