Summary
Overview
Work History
Education
Skills
Volunteer work includes: BIAWA, Stroke Walk and Unity in the Community.
Timeline
Generic

Jennifer Grace

D
WA

Summary

Knowledgeable Nurse Leader with excellent conflict resolution and problem-solving abilities. I am successful at keeping units running at peak efficiency, quality and performance. Active in Case Management, UR and patient thru-put. Excellent communication and coordination skills. Dedicated Nurse leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Patient-oriented Nurse with years of diverse experience in direct patient care, staff supervision and department operations. "Hands on" leader who continues to draw labs, start IV's and administer medication. Skilled at multitasking and prioritizing patient needs and daily assignments. Excellent reputation for resolving problems, successfully building teams and improving customer satisfaction.

Overview

30
30
years of professional experience

Work History

Clinical Nurse Manager

Healogics
Lake Havasu City, AZ
09.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Case Manager 1:60 ratio with acute and chronic wound patients
  • Developed networking and placement with community recourses to assist in managing care, supplies and assistance for rural patients.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked effectively in fast-paced environments.

Nurse Manager Brain Injury Unit

St. Luke's Rehabilitation Medical Center
Spokane, WA
07.2017 - Current
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.

Director of Nursing Operations

Rehabilitation Hospital Of The Northwest
Post Falls, ID
05.2014 - 04.2017
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Performed rounds to observe care and interview staff, residents and families.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Evaluated work performance of 57 nursing personnel to determine wage increases and implement discipline.
  • Established and monitored infection control and wound care programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Traveling Critical Care Registered Nurse

Nurse Stat
Lake Havasu City, AZ
07.2011 - 05.2014
  • Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
  • Responded rapidly to critical codes to coordinate stabilization treatments and restore vital functions.

Education

Bachelor of Science - Nursing

ICNE-Eastern Washington University
Spokane, WA

Master of Science - Nursing Leadership

Western Governors University
Salt Lake City, UT
08.2012

Skills

  • Decision Making
  • Critical Thinking
  • Accurate Documentation
  • Delegation and Motivation
  • Quality Control Policy/Procedures
  • Policy Interpretation/ Development
  • Leadership Development
  • Acute Rehabilitation
  • Interpersonal Communication Skills
  • Strategic Planning
  • RN Case Management
  • Organizational Policies
  • Interdisciplinary Care
  • Regulatory and Statutory Compliance
  • Continuous Improvement Process
  • Patient Care Oversight

Volunteer work includes: BIAWA, Stroke Walk and Unity in the Community.

I run, bike and hike to say grounded.

Timeline

Clinical Nurse Manager

Healogics
09.2022 - Current

Nurse Manager Brain Injury Unit

St. Luke's Rehabilitation Medical Center
07.2017 - Current

Director of Nursing Operations

Rehabilitation Hospital Of The Northwest
05.2014 - 04.2017

Traveling Critical Care Registered Nurse

Nurse Stat
07.2011 - 05.2014

Bachelor of Science - Nursing

ICNE-Eastern Washington University

Master of Science - Nursing Leadership

Western Governors University
Jennifer GraceD