Personal Statement Resourceful and diverse nurse with vast skills and abilities that span over a decade years’ experience in the nursing industry. Interpersonal, articulate, and able to succeed in any given environment. Work closely with multi-disciplinary team to provide high quality care, and a desire to succeed. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Clinical Nurse Manager
Harbor Health Services
Dorchester, MA - Massachusetts
10.2021 - Current
Oversaw training, staffing and education of all nurses and medical assistants staff.
Responsible for recruiting, hiring, orienting and training new hires.
Documented all aspects of care following facility and HRSA standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
Administered performance evaluations and probationary reviews to assess nursing personnel.
Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
Sought opportunities to improve patient care, outcomes and nursing staff performance.
Interacted effectively with department managers to promptly correct problems and improve services.
Director of Nursing
Brighton House Rehabilitation & Nursing Center
Brighton, MA
06.2020 - 07.2021
Direct day-to-day administrative and operational functions for 78-bed facility, providing guidance and leadership to over 100 employees across more than 4 departments.
Promote positive image for organization through interaction with residents/patients, families, visitors, physicians, and other health care providers.
Participate in interviewing/ hiring decision, counseling and termination of all nursing personnel.
Participate with Medical Director and Coordinator of Professional Services in development and implementation of resident/patient policies.
Participate in staff development programs.
Ensure that incident reports from residents, staff, and visitors are accurately completed, analyzed with appropriate action taken and reports are filed timely with administration.
Participate in facility surveys authorized by government regulatory agencies.
Participate in development of plan of correction for deficiencies noted during survey.
Establish new policies and update existing policies to improve standards of care for patients.
Perform rounds to observe care and interview staff, residents and families.
Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
Prepare and review infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Participate in daily management team meetings to discuss resident status, census changes and resident complaints or concerns.
Foster excellence by example by "setting pace" and being hands on mentor to clinical staff.
Offer patients and patrons information on various immunizations including flu, and Covid-19 vaccines.
Assist with Covid-19 screening and vaccination as needed.
Nurse Manager
Andrew House Boston, Baycove Human Services
Jamaica Plain, MA
10.2019 - 06.2020
Managed 30 nurses and nursing activities in 32-bed acute treatment facility by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Oversaw clinical nursing care to ensure compliance with established regulations, and standards of practice.
Provided direct supervision to nursing staff to ensure appropriate assessment and treatment of patients.
Compiled /analyzed data on patient outcomes, quality assurance results, budget/ goal achievement, and performance/ productivity, and prepares reports for administration.
Participated in team planning related to clinic and emergency/ disaster response system.
Conducted performance review meetings, and provide feedback and coaching where necessary.
Acted as house coverage/ rotation when required.
Collaborated with other disciplines to affect positive patient outcomes.
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols
Nurse Supervisor
Brighton House Rehabilitation & Nursing Center
Brighton, MA
09.2019 - 06.2020
Served as resource for nursing staff and other members of health care team.
Supervised work performance of licensed and non-licensed staff (RNs, LPNs, CNAs).
Managed medications, supplies, and equipment in accordance with policies and procedures of Bane Healthcare systems.
Collaborated with other disciplines to affect positive patient outcomes.
Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
Ordered supplies to maintain effective inventory levels.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Established and continuously optimized unit schedules and individual work assignments.
Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
Supervised nursing staff and delegated tasks to maintain continuum of care.
Notified DON/ADON, attending physicians, and family members of significant changes in resident's condition, and take follow up action as necessary.
Clinic Nurse Manager
Medcor Health Services at Novartis
Cambridge, MA
08.2018 - 09.2019
Responsible for managing daily operations of two Occupational Health clinics.
Provide superior customer service to Medcor’s Client and employees.
Responsible for onboarding new hires and setting up in time clock.
Responsible for interviewing, training, and orientation of new hires.
Assess & treat injuries and illnesses following Medcor’s evidence-based patient care guidelines.
Collaborate with client professionals in Health Safety and Environmental practices (HSE).
Provide monthly Utilization Reports to Operation managers.
Provide monthly Contractor Reports to HSE.
Provide Case Management services.
Collaborate with Client human resources and benefits professionals on clinical issues.
Promote Wellness initiatives.
OSHA record keeping.
Provide general administrative duties.
Prepared variety of different written communications, reports and documents to ensure smooth operations
Increased customer satisfaction by promptly resolving pertinent issues.
Staff Nurse (weekends)
Victory Programs, Inc. Women’s Hope
Jamaica Plain, MA
05.2015 - 09.2019
Act in accordance with Victory Programs, Inc.’s Standards of Excellence at all times, including maintaining professional ethics, boundaries and client confidentiality.
Conducted nursing and medication assessment.
Oversaw client medication records and logs.
Assisted interdisciplinary team with appropriate supportive referral options for clients.
Maintained client records.
Schedule and/or facilitate educational sessions/groups on HIV, Hepatitis A, B, C and STD’s.
Assisted in development and distribution of information materials/brochures to designated residential treatment programs.
Assisted with completion and submission of all contractually mandated reports.
Administered treatments as ordered by provider i.e.
Nebulizer, STI, wound care etc.
Clinical Coordinator Project Shine
East Boston Neighborhood Health Center
East Boston, MA
11.2016 - 07.2018
Provided initial assessments, continuity of care, adherence support, and care management to patients with HIV/AIDS.
As part of multi-disciplinary team, oversaw effective and cohesive clinical care team coordination.
Oversaw STI treatment, PrEP, nPEP, and assist with data, reporting and Clinical Quality Management initiatives.
Work collaboratively with other organizations and agencies such as MA Department of public Health (DPH) and Boston Public Health Commission (BPHC) on communications concerning reportable diseases.
Ensuring that patients positive with communicable diseases are linked to partner notification services.
Provided specialized nursing support for medical providers within health center helping interpret sexually transmitted infection lab results.
Provided support to health center primary care departments in giving diagnosis of new HIV infection to patients and linking them to HIV care.
Complied with all Standards of Conduct, JCAHO policies and all laws related to position responsibilities.
HIV Nurse Case Manager
Codman Square Health Center
Dorchester, MA
12.2012 - 11.2016
Provide coordination of care for patients with HIV/AIDS infection and Hepatitis C.
Provide intensive intervention to newly diagnosed clients, focusing on HIV disease management, prevention/risk reduction education.
Provide client education pertaining to disease progression and relevant therapies.
Develop and manage individualized care plans; including processed therapies, administration of vaccines and treatments, testing and evaluation of plan’s effectiveness.
Perform prospective, concurrent, and retrospective reviews for inpatient acute care, rehabilitation, referrals, and select outpatient services.
Promote self-management goals.
Maintain up-to-date knowledge of disease progression and relevant therapies by completing regular HIV RN trainings.
Pro-actively support Patient Centered Medical Home (PCMH) initiatives related to care coordination by partnering with PCMH staff to develop integrated care management programs in order to ensure that high quality care and case management program objectives are met.
Report cases to Department of Public Health (DPH).
Perform other duties assigned by HIV Director, and as defined by Ryan White Principles and Standards.
Participate in required HIV/AIDS Bureau sponsored trainings, program development processes, coordination meetings, specialized intervention initiatives and research and evaluation activities.
Staff Nurse
Codman Square Health Center
Dorchester, MA
01.2011 - 04.2013
Assessed and triaged patients.
Reviewed medical records.
Implemented provider's orders.
Oversaw duties and activities of medical assistants.
Delegated tasks to appropriate personnel.
Gathered patient health data through interviews and observation, documenting all data in electronic records.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Identified learning needs of patients and families and responded with advocacy and health education.
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on clinic policies, emergency procedures and nursing best practices.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern
Assisted physicians in minor surgeries by keeping instruments sterilized and maintaining inventory.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition
Provided direct one-on-one medical case management services for patients in Suboxone Program.
Managed Coumadin Clinic.
Tennis Instructor
Sportsmen's Tennis & Enrichment Center
Dorchester, MA
06.2003 - 08.2011
Explained and demonstrated basic tennis techniques to team members.
Coached established tennis players in advanced game techniques and competition.
Volunteered to coach disadvantaged inner-city youth in basics of tennis.
Maintained and improved facilities for youth tennis programs through dedicated fundraising, grant applications and solicitation of corporate sponsorships.
Expanded professional knowledge and expertise through annual coaches' clinic participation.
Guided outstanding players and students toward best tennis scholarship prospects.
Taught proper physical conditioning for maximum endurance, health and safety.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Introduced games and drills, which helped students to better develop skill levels.
Prepare accident reports, maintain attendance records, and administer First Aid whenever necessary.
Nurse Consultant
Sportsmen's Tennis & Enrichment Center
Dorchester, MA
06.2004 - 08.2011
Promote and protect optimal health status of school-aged children.
Provide health assessments.
Develop and implement students' health plan.
Reviewed medical records and summarized care.
Develop procedures and provide for emergency management for injuries and illnesses.
Maintain, evaluate and interpret cumulative health data to accommodate individual needs of students.
Dispense medication and maintain medical records.
Coordinate health activities and serve as liaison health professional between home, school, and community.
Provide health education, and health counseling to assist students and their families in making decisions on health, and lifestyles that affect health.
Act as resource person in promoting health careers.
Maintain and implement standards, policies and procedures according to JACHO, DPH, and MA Board of nursing.
Education
Bachelor of Science degree - Nursing
University of Massachusetts - Boston
Boston, MA
06.2004
Skills
Leadership
Supervising
Nurse Management
Triage
Critical Care Experience
Infectious Diseases
Substance Abuse
Gerontology Care
Clear Patient Communication
Nursing Consultation
Patient Care Assessment
Decision Making
Additional Information
Certifications & Licenses
, Licensed Registered Nurse, CPR, BLS, ACLS, Certificates of Continuing Education in Infectious Disease, Substance Abuse, Occupational Health, Dementia, Nursing Homes Administration
Achievements, Dean's List Award, All-American Collegiate Scholar Award, Mentor Award, Student Athlete Award