Jennifer Graham
Www.linkedin.com/in/jennifer-graham-a25111b
Overview
23
23
years of professional experience
Work History
Compliance Specialist - Paralegal
Upsher-Smith Laboratories, Maple Grove, MN
Maple Grove, MN
09.2021 - Current
- Compliance review for organization to ensure accuracy and completeness of Sunshine Act data including Federal Aggregate Spend reporting.
- Helped to train sales team on Pharmaceutical Compliance and our obligations under PhRMA Code.
- Work within a compliance platform fo remediate and file accurate and complete data.
- Identified and analyzed legal documents, edit and compose contracts.
- High-level corporate transactions.
- Contract database management.
- Drug Price Transparency monitoring and reporting for compliance.
- Compliance review for organization to ensure accuracy and completeness of Sunshine Act data including Federal Aggregate Spend reporting.
- Ensured compliance with the Consumer Product Safety Commission regulations and legislation for Drug Take Back requirements.
- Manage and maintain all licensing in the United States for pharmaceutical manufacturing and distribution.
- Served as legal/compliance review for drug promotional materials and social media posts of USL Corporate.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Manage controlled substance reporting and other government reporting.
- Verify and assess Fair Market Value for healthcare professionals to ensure compliance with the organizations Fair Market Value Program.
- Helped to train sales team on Pharmaceutical Compliance and our obligations under PhRMA Code.
Legal Assistant
Morris Law Group
Edina, MN
01.2021 - 03.2021
- Provided full administrative support to the founding attorney.
- Managed and tracked time and caseload with Clio management software.
- Completed case research via Westlaw database.
- Responded to client calls and inquiries to deliver and relay applicable information to the responsible attorney.
- Performed administrative duties including greeting clients, answering client calls and maintaining an orderly front office.
- Drafted correspondence and documents pertaining to real estate matters for the founding attorney.
- Processed incoming cases and materials to create accurate litigation files.
Owner
JENNIFER GRAHAM SALON
01.2017 - 11.2020
- Maintained salon licensure requirements following regulations set by the State of Minnesota.
- Provided outstanding customer follow-up to 200+ customers, resolving customer complaints and always achieving high levels of customer satisfaction and a retention rate of over 85%.
- Planned and implemented the development of salon website, including creation of original content.
- Accurately managed business’ finances.
- Created a professional brand that is reliant not only on skill and product, but also on personal relationships.
- Assessed, optimized and elevated operations to target current and expected demands.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Identified client business and operational needs and introduced services to provide solutions.
Contractor
THE LOFT SALON/OLIVERTAYLOR & CO
12.2000 - 01.2017
- Retained and maintained a large client base through outstanding customer service and support.
- Collaborated with other stylists for events to promote and market the Loft’s products and services.
- Maintained business’ accounting books and records.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Enforced safety procedures in accordance with facility policies and government regulations.
Writer
FOSS NORTH AMERICA
01.2016
- Collaborated with management both remotely and in-person to ensure accurate and timely project execution.
- Transcribed webinar content for repurposing across different areas of business.
- Wrote original and creative content for website.
Education
Paralegal Certificate - Legal Studies
HAMLINE UNIVERSITY
12.2020
B.A - Public Relations And Applied Communication
METROPOLITAN STATE UNIVERSITY
2009
Foundational Cosmetology and Business Management
AVEDA INSTITUTE
2000
UNIVERSITY OF MINNESOTA
1999
Skills
- Microsoft Office Suite (includes Word, Excel, PowerPoint, and Outlook)
- Contract review
- Legal Tracker
- Pharmaceutical licensure and regulations
- Friendly, positive attitude
- Sharepoint
- SAP
- Clio Software
- Westlaw Software
- Client management
- Legal Writing
- Understands confidentiality
- Legal research
- Self-directed
Additional Information
- Leader for the Women's Employee Resource Group - Upsher-Smith Laboratories, LLC
- Member of the Women's Advisory Council - Upsher-Smith Laboratories, LLC
Timeline
Compliance Specialist - Paralegal
Upsher-Smith Laboratories, Maple Grove, MN
09.2021 - Current
Legal Assistant
Morris Law Group
01.2021 - 03.2021
Owner
JENNIFER GRAHAM SALON
01.2017 - 11.2020
Writer
FOSS NORTH AMERICA
01.2016
Contractor
THE LOFT SALON/OLIVERTAYLOR & CO
12.2000 - 01.2017
Paralegal Certificate - Legal Studies
HAMLINE UNIVERSITY
B.A - Public Relations And Applied Communication
METROPOLITAN STATE UNIVERSITY
Foundational Cosmetology and Business Management
AVEDA INSTITUTE
UNIVERSITY OF MINNESOTA
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