Hi, I’m
Jennifer Graham
Huntington,WV
Overview
3
years of professional experience
Work History
Clark's Pump-N-Shop Huntington, WV
General Manager
10.2021 - Current
Job overview
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Education
Marshall UniversityHuntington, WV
Bachelor of Science from General Studies
University Overview
- Academic Achievements and Honors:
University of Rio Grande Ohio Rio Grande, OH
Some College (No Degree) from Nursing
Skills
- Workflow Planning
- Customer Relationship Management
- Financial Administration
- Supply Chain Management
- Schedule Management
- Loss Prevention
- Operations Start-Up
- Interpersonal Skills
- Relationship Building
- Leadership
- Sales Analysis
- Operations Management
- Staff Training and Development
- Training and Development
- Vendor Partnerships
- Vendor relationships
- Budgeting and cost control strategies
- Staff Training
- Supervision and training
- Client Account Management
- Salary structure/compensation analysis
- Customer experiences
- Purchasing
- Performance Evaluations
- Efficient multi-tasker
- Matrix Management
Training
- Computer Classes
- Word
- Workshops
Timeline
General Manager
Clark's Pump-N-Shop
10.2021 - Current
Marshall University
Bachelor of Science from General Studies
University of Rio Grande Ohio
Some College (No Degree) from Nursing