Overview
Work History
Education
Skills
Training
Timeline
Hi, I’m

Jennifer Graham

Huntington,WV

Overview

3
years of professional experience

Work History

Clark's Pump-N-Shop
Huntington, WV

General Manager
10.2021 - Current

Job overview

  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.

Education

Marshall University
Huntington, WV

Bachelor of Science from General Studies

University Overview

  • Academic Achievements and Honors:

University of Rio Grande Ohio
Rio Grande, OH

Some College (No Degree) from Nursing

Skills

  • Workflow Planning
  • Customer Relationship Management
  • Financial Administration
  • Supply Chain Management
  • Schedule Management
  • Loss Prevention
  • Operations Start-Up
  • Interpersonal Skills
  • Relationship Building
  • Leadership
  • Sales Analysis
  • Operations Management
  • Staff Training and Development
  • Training and Development
  • Vendor Partnerships
  • Vendor relationships
  • Budgeting and cost control strategies
  • Staff Training
  • Supervision and training
  • Client Account Management
  • Salary structure/compensation analysis
  • Customer experiences
  • Purchasing
  • Performance Evaluations
  • Efficient multi-tasker
  • Matrix Management

Training

  • Computer Classes
  • Word
  • Workshops

Timeline

General Manager

Clark's Pump-N-Shop
10.2021 - Current

Marshall University

Bachelor of Science from General Studies

University of Rio Grande Ohio

Some College (No Degree) from Nursing

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Jennifer Graham