Jennifer Green
Philadelphia,USA
Summary
Dynamic AR Collections Specialist with proven success at Globus Medical, excelling in account management and dispute resolution. Expert in billing software and account reconciliation, I consistently enhance collections processes, ensuring timely payments and fostering strong relationships with clients. Committed to accuracy and efficiency, I drive results in fast-paced environments.
Overview
21
21
years of professional experience
Work History
AR Collections Specialist
Globus Medical
Collegeville, Pennsylvania
05.2025 - Current
- Managed customer accounts to ensure timely payments and resolve disputes.
- Collaborated with internal teams to streamline collections processes and improve efficiency.
- Utilized billing software to track payments and account status updates.
- Documented collections activities accurately in compliance with company policies.
- Maintained records of collection activities for each account, including contact attempts, payment arrangements and resolution status.
Accounts Payable Specialist
Emcor/USM
Norristown, PA
11.2023 - 04.2025
- Provided accuracy & attention to detail
- Daily monitoring of A/P Escalations and Invoice Resolution
- Responsible for written and verbal communication, as well as collaboration with and within other departments all while receiving, processing, verifying, and reconciling, invoices into our Invoice Management Portal
- Received, researched, and resolved internal and external inquiries concerning payment status, including communicating the resolution of results and discrepancies to appropriate persons or departments.
- Created and submitted Debit and Credit memos for approval
- Performed other duties as required to support Accounting Operations
Cash Operations Specialist
American Water
Camden, NJ
01.2020 - 06.2022
- Daily invoice processing, including general ledger account coding
- Vendor account reconciliation
- Reconciliation of accounts payable/trade accounts, lockbox
- Obtain financial data for accounting records
- Perform data entry
- Provide administrative support
Accounts Receivable Specialist
Enclara Pharmacia
Philadelphia, PA
05.2015 - 12.2019
- Responsible for monitoring all active accounts receivable activities and generating reports for management.
- Recorded and reconciled billing adjustments
- Worked closely with accounting to monitor customer account activity and alter customer status when necessary
- Updated financial analyses and spreadsheets
- Responded to customer inquires
- Assisted in collection efforts
- Maintaining accurate Excel spreadsheets for A/R aging purposes
Billing and Reimbursement Coordinator
Compassionate Care Hospice
Burlington, NJ
07.2014 - 02.2015
- Responsible for managing accurate and timely completion and submission of all collections and Billable Days reports
- Tracked and collected accounts receivable and acted as a liaison with third party payers
- Supported and documented clinical functions related to collection issues.
- Functioned as part of total billing/collections team and financial office
Community Behavioral Health Representative
Holy Redeemer Home Health
01.2012 - 04.2014
- Completed CBH billing within the 90 days allotted
- Verified eligibility for all Pennsylvania patients receiving homecare under CBH using the PA Promise system prior to requesting Authorizations
- Ensured TPL Billing was done on patients who carried Medicare insurance.
- Managed accounts to ensure that both RAP and FINAL clean claims were submitted in a timely manner. Analyzed and resolved rejections and took appropriate action to minimize recurrences
- Managed aged accounts receivable, communicated with payers, patients/family members and balances
- Assisted other departments on a daily basis to facilitate payments all while resolving credit and collections
- Performed Account payable duties as needed.
Medicaid Specialist
Holy Redeemer Home Health
09.2004 - 12.2011
- Responsible for billing Medicaid patient claims and managing patient accounts.
- Ensured that all billing was accurate and timely.
- Adhered to all state guidelines and notified other billing reps as well as managers of any updates or system changes.
- Created procedure manuals to help guide new employees with learning the accurate steps in billing.
Education
H.S. Diploma -
Cardinal Dougherty High School
Philadelphia, PACommunications -
Norfolk State University
Norfolk, VASkills
- Account reconciliation
- Billing software proficiency
- Account management
- Dispute resolution
- Data entry
- Payment collection
Timeline
AR Collections Specialist
Globus Medical
05.2025 - Current
Accounts Payable Specialist
Emcor/USM
11.2023 - 04.2025
Cash Operations Specialist
American Water
01.2020 - 06.2022
Accounts Receivable Specialist
Enclara Pharmacia
05.2015 - 12.2019
Billing and Reimbursement Coordinator
Compassionate Care Hospice
07.2014 - 02.2015
Community Behavioral Health Representative
Holy Redeemer Home Health
01.2012 - 04.2014
Medicaid Specialist
Holy Redeemer Home Health
09.2004 - 12.2011
H.S. Diploma -
Cardinal Dougherty High School
Communications -
Norfolk State University