Jennifer Green
Avon Park
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Driven professional with expertise in customer account management, transaction processing, and fraud detection. Committed to enhancing client relationships and streamlining loan application processes to support business growth and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Retail Banker
TD Bank
Lake Placid
05.2022 - Current
- Managed customer accounts and updated information in the database.
- Collaborated with team members to enhance service delivery processes.
- Processed cash transactions accurately and efficiently for customer purchases.
- Developed relationships with clients to understand home loan needs and preferences.
- Assisted customers in completing loan applications and gathering documentation.
- Processed credit card applications for approval and verification.
- Reviewed customer transactions for suspicious activity and patterns.
Substitute Teacher
Highlands County School Board
Sebring
02.2020 - 04.2022
- Developed engaging lesson plans aligned with state curriculum standards.
- Collaborated with colleagues to enhance instructional strategies and student engagement.
- Implemented classroom management techniques to foster a positive learning environment.
- Communicated effectively with parents regarding student performance and behavior.
- Maintained a safe and orderly learning environment for all students.
Education
High School Diploma -
Avon Park High School
Avon Park, FLSkills
- Customer account management
- Transaction processing
- Loan application assistance
- Fraud detection
- Credit card verification
- Customer relationship management
- Effective communication
- Problem solving
- Branch operations
- Banking software
- Cash handling
- Safety deposit access management
Languages
English
Professional
References
References available upon request.
Timeline
Retail Banker
TD Bank
05.2022 - Current
Substitute Teacher
Highlands County School Board
02.2020 - 04.2022
High School Diploma -
Avon Park High School