Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gregerson

Pasco,WA

Summary

Experienced HR professional with a strong background in employee relations investigations, compliance, staffing and retention. Demonstrated expertise in training, process improvements, team-building, and coaching for improvement. Skilled at connecting with individuals from diverse cultures and backgrounds. Possesses extensive knowledge and experience in HR operations.

Overview

11
11
years of professional experience

Work History

HR Business Partner

Amazon Web Services
07.2022 - Current
  • Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
  • Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
  • Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
  • Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
  • Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
  • Collaborated with leadership to assess and improve policies across board.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Human Resources Manager

Wal-Mart Corporation
01.2019 - 07.2022
  • Full-scope human resources operations including hiring, training, safety compliance, risk management, records maintenance, audits, employee engagement, payroll, conflict resolution, and budget administration
  • Consult with senior management in areas of promotion, demotion, terminations and employee morale
  • Insure compliance with labor laws, FMLA, OFLA, and ADA
  • Administer employee investigations to resolve harassment, theft, ethical or integrity concerns and recommend appropriate action to take
  • Educate managers and associates on policy changes
  • Coordinate day to day administrative tasks that include payroll, leave of absences, hiring and maintaining employee data
  • Oversee workers compensation claims and facilitate return to work transitions
  • Coordinate career development with current associates
  • Coordinate activities and develop employee appreciation programs to promote a healthy morale
  • Ensure that the management team operates according to company policy, state and federal law, and in a manner that aligns with company values and culture

Human Resources Office Manager

Wal-Mart Corporation
01.2014 - 01.2019
  • Provide counseling, coaching, guidance, and policy leadership to 900 hourly associates and 80 salaried employees
  • Ensure that designated trainers are well versed and stress our safety rules, regulations and our safety culture
  • Championed community events for facility (Cinco de Mayo, 20 year celebration, career fairs)
  • Conduct benefits classes to educate and inform associates of their options and any changes to current plans
  • Successfully implemented and executed multiple onsite hiring fairs
  • Conducted HR-related investigations to mitigate legal liabilities
  • Trained and developed New HROM 2017
  • Successfully developed direct report (HR clerk) for promotion 2016

Education

AAS - Business Administration

Blue Mountain Community College
Pendleton, OR
01.2008

Skills

  • Employee Relations
  • Talent management
  • Retention Strategies
  • HRIS Systems
  • Diversity and Inclusion
  • Compliance Management
  • Career Development
  • Employee Surveys
  • Employee engagement
  • Managing employee relations
  • Coaching leadership
  • Legal Compliance
  • Grievance handling
  • Labor law compliance
  • Improving employee engagement

Timeline

HR Business Partner

Amazon Web Services
07.2022 - Current

Human Resources Manager

Wal-Mart Corporation
01.2019 - 07.2022

Human Resources Office Manager

Wal-Mart Corporation
01.2014 - 01.2019

AAS - Business Administration

Blue Mountain Community College
Jennifer Gregerson