Jennifer Guerrero
Denver,CO
Summary
Dynamic General Manager at Jamba with a proven track record in operational efficiency and customer satisfaction. Delivered substantial cost savings that enhanced profitability while nurturing a collaborative team culture. Recognized for exemplary leadership in mentoring, employee engagement, and improving performance metrics. Core competencies encompass strategic planning, team leadership, and operational improvements paired with effective communication and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
Jamba
Aurora, CO
02.2024 - Current
- Performed administrative tasks including payroll processing, budgeting activities.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Collaborated with health inspectors to address any compliance issues promptly.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Recognized by management for providing exceptional customer service.
- Oversaw the maintenance and repair of restaurant equipment to ensure operational efficiency.
- Conducted regular staff meetings to discuss operational improvements and address concerns.
Bus Operator/Driver
Transdev
Denver, CO
11.2023 - 01.2024
- Transported individuals with disabilities to specific destinations safely.
- Helped elderly and disabled passengers board and exit bus.
- Assisted passengers in loading wheelchairs or other mobility aids.
- Maintained vehicle safety by monitoring, instructing and correcting passengers.
- Documented precise mileage logs for each shift as per company guidelines.
Operations Supervisor
CoreCivic
Commerce City, CO
09.2022 - 11.2023
- Supervised and trained 12 security staff, completed monthly staff schedules, was on call, responded to emergency situations, administered first aid, conducted facility searches, conducted urine analyses, and made calls to check on residents in the transitional center.
- Researched and prepared reports required by management or governmental agencies.
- Trained new employees on proper job functions and company policies and procedures.
- Interpreted and explained work procedures and policies to brief staff.
Amazon Delivery Driver
White Rabbit Logistics
Thornton, CO
11.2021 - 09.2022
- Completed delivery route with 100-200 stops each day utilizing a GPS handheld device.
- Classified packages accurately.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Delivered rush merchandise on tight schedules to meet customer targets.
Correctional Officer
NDOC
Las Vegas, NV
04.2014 - 08.2020
- Ensured public safety by securely containing inmates.
- Ensured safety protocols for non-custody staff, volunteers, custody personnel, and inmates.
- Coordinated efforts to maintain stability in emergencies.
- Compiled comprehensive activity summaries for reporting purposes.
- Addressed violation reports and assistance inquiries.
- Clarified regulations and ensured compliance.
- Supervised stock levels for both staff and inmates.
Cable Technician
RCH
Las Vegas, NV
12.2013 - 07.2014
- Performed installation and repair of multiple devices and equipment.
- Ensured accurate inventory control.
- Collected payments from overdue accounts.
- Terminated services, collected equipment.
- Processed data promptly and accurately.
- Created comprehensive road maps.
Meter Installation Technician
Scope Services
Las Vegas, NV
09.2011 - 02.2012
- Performed installation and maintenance of various devices and equipment.
- Conducted equipment tests.
- Oversee inventory control.
- Planned and outlined routes.
Meter Reader
System One
Las Vegas, NV
07.2010 - 09.2011
- Captured and uploaded usage readings for commercial and residential customers of NV Energy.
- Enhanced customer service experience.
- Ensured consistent monthly route management.
- Devised efficient travel routes.
Enumerator
US Dept of Commerce
Las Vegas, NV
04.2010 - 07.2010
- Conducted interviews to gather household census data.
- Managed classified forms with a focus on privacy and compliance.
- Managed product quantities.
- Planned efficient routes.
- Composed formal letters and forms.
Cable Technician
National Broadband Services
Las Vegas, NV
09.2009 - 01.2010
- Located service lines and equipment.
- Identified unauthorized usage of services.
- Maintained accurate identification tags.
- Enhanced accuracy of inventory records.
- Designed efficient routes.
Office Manager
Terminix
Las Vegas, NV
02.2007 - 07.2008
- Organized and finalized bank deposit submissions.
- Examined payment delays and accounting discrepancies.
- Maintained exact recording of fiscal operations within assigned customer profiles.
- Cultivated regular interaction with both new and returning clients.
- Resolved client service and billing issues.
- Addressed customer questions with outbound telephone support.
- Negotiated contract details with clients.
- Generated and preserved comprehensive corporate reports.
- Coordinated timetable for services.
Education
GED -
Emily Griffith
Denver01-2001
Skills
- Payroll Oversight
- Regulatory Adherence
- Proficient in Advanced Software Training
- Labor Negotiation Expertise
- CRM System Proficiency
- Training Program Implementation
Certification
- ServSave
- OSHA 10
- First Aid Certification
- CPR Certification
Timeline
General Manager
Jamba
02.2024 - Current
Bus Operator/Driver
Transdev
11.2023 - 01.2024
Operations Supervisor
CoreCivic
09.2022 - 11.2023
Amazon Delivery Driver
White Rabbit Logistics
11.2021 - 09.2022
Correctional Officer
NDOC
04.2014 - 08.2020
Cable Technician
RCH
12.2013 - 07.2014
Meter Installation Technician
Scope Services
09.2011 - 02.2012
Meter Reader
System One
07.2010 - 09.2011
Enumerator
US Dept of Commerce
04.2010 - 07.2010
Cable Technician
National Broadband Services
09.2009 - 01.2010
Office Manager
Terminix
02.2007 - 07.2008
GED -
Emily Griffith
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