Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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JENNIFER GWILLIAMS, BSN

JENNIFER GWILLIAMS, BSN

Perham,MN

Summary

Experienced Registered Nurse (My RN license is temporarily inactive due to medical leave. I am now disabled, however, I am VERY excited to reenter my nursing career. If someone gave me a chance to reinstate I will be an asset to the hiring company. I am eligible for emergency reinstatement. The NDBON contact regarding reinstatement is Maureen 701-527-6922. Once I have an employer my license will be reinstated. PLEASE feel welcome to call me and ask questions) that was licensed in North Dakota with clinical and people skills demonstrated by 25 years of experience in healthcare. High-performing Manager with 21 years of licensed nursing experience in long term care, Hospice, pediatrics, dialysis, cardiac rehabilitation, laboratory, x-ray, director of nursing, CMS review, wound care with Hyperbaric Oxygen Therapy administration and medical office environments.

I am a highly-motivated nurse with desire to take on new challenges. I have a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I love learning new skills and information, honestly, just a nerd that has a calling to be in service to others.

Overview

29
29
years of professional experience

Work History

WOUND/HBO RN

Wound, Jamestown Regional Medical Center
Jamestown , ND
2017.11 - 2019.01
  • Wound assessment per formatted wound assessment forms in Healogic EMR
  • Circulation testing per provider’s order
  • Set up patient’s testing in outside clinic services per provider’s order
  • Set up home supplies, medications and home care if needed for patient
  • Research patient’s Medical records for candidacy of Hyperbaric Oxygen Therapy (HBO) administration
  • Assessment with provider of patient physical candidacy for HBO treatments
  • Orientation of patient to HBO therapy
  • Monitor patients before, during and after HBO treatments
  • Train and maintain HBO technicians certification to administer HBO therapy
  • Perform and monitor HBO tank cleaning, checks and maintenance with wound clinic team
  • Attend and participate in weekly and monthly wound clinic team meetings to evaluate patients progress and data.
  • Conducted wound assessments for patients and documented information.
  • Classified wounds using staging system based on visual evaluation of affected tissue.
  • Minimized patient skin breakdown by devising and carrying out skin care plan.
  • Viewed electronic health system records to evaluate patient wound care history, other relevant medical information and prescription medications.
  • Educated patients, family members and caregivers on condition management.
  • Measured wound depth to support treatment methods and monitor healing.
  • Continually assessed patient pain levels and applied appropriate pain management techniques.
  • Coordinated care with charge nurse and other staff through daily communication.
  • Alerted physician of diagnostic study results and changes in patient condition.
  • Cared for patients with various wounds caused by injuries, medical treatments and diseases.
  • Educated patients and family members on cleaning and dressing wounds and identifying signs of infection.
  • Worked with healthcare teams to assess patients, manage wounds and monitor healing.
  • Developed individualized rehabilitative care to facilitate patients returning to productive lifestyle.

Medicare Part A Claims Review RN

Noridian Healthcare Solutions
Fargo , ND
2016.11 - 2017.11
  • Review Part A medical claims for Medicare patients per CMS audits
  • Research patient’s records for appropriate documentation by provider/staffing to justify appropriate care/testing/medications, etc
  • Per CMS instructions determine approval or denial of facility claim for reimbursement
  • Encounter and utilized multiple EMR systems to conduct claim research and gather additional information for claim
  • Note and cite CMS references supporting decisions
  • Document and report findings to facilities on completed case file review
  • Compile case review data per facility and education on denials with plan for improvement and direct facility representative to CMS standards and regulations
  • Participate in weekly and monthly team meetings reviewing particular cases with medical directors
  • Keep detailed timeline of work activities throughout the shift
  • Participate in Noridian all staff meetings
  • Familiar with researching medical billing and coding for claim review and reporting
  • Followed all company procedures to keep data confidential.
  • Assessed processing reports each day to effectively submit claims.
  • Investigated and analyzed requirements to improve timeliness of reports to customers and management.
  • Synthesized data into comprehensive quarterly written reports for management.
  • Delivered exceptional customer service to clients by communicating information and actively listening to concerns and providing CMS regulations for reference
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Accurately processed large volume of medical claims every shift.
  • Sent clinical request and missing information letters/fax to obtain incomplete information from associated facility of claim
  • Reviewed administrative guidelines and CMS regulations whenever questions arose during processing of claims.
  • Reviewed CMS policies to determine appropriate approval or denial of claims
  • Reported loss ratios through fair and prompt processing of claims.
  • Discussed current cases and issues in claim committee meetings.

Med/Surg/Swing Bed Nurse

Mercy Hospital
Valley City , ND
2016.04 - 2017.01
  • Received report from outgoing nurse regarding patient status, diagnosis, risk management, behavior, etc.
  • Reporting patient’s status and clinical data to rounding provider
  • Take orders from providers and assign/ follow orders
  • Perform new patient admission assessments
  • Discharge instructions and information for resources
  • Interpret patient's data and status to monitor for changes, stability, and outcomes throughout shift
  • Assist patients with activities such as ambulation, bathroom needs, eating, symptom management per provider orders, etc
  • Administration of medications/treatments/care per provider orders
  • Document all activities involved in patient care
  • Give report to incoming shift nurse regarding assigned patient status and any activities, changes in status, etc.
  • Educated patients and families on medical and post surgical procedures, medication regimens and pain management.
  • Administered treatments, therapies and medication according to prescribed methods and protocols.
  • Performed comprehensive assessments to identify patient needs, devise care plans, modify care solutions and support patient rights.
  • Performed nursing tasks to deliver high level of care and comply with procedures and regulations.
  • Collaborated with multidisciplinary healthcare professionals to administer therapies and maintain continuum of care.
  • Assisted with nursing duties in short-staffed areas.
  • Delivered tailored nursing care to adult patients suffering from multiple diagnoses.
  • Oversaw safety and compliance with patient confidentiality requirements.
  • Coordinated and interpreted radiological scans, EKGs and other diagnostic screenings to diagnose patient conditions.
  • Discussed surgical patients with healthcare team to address and resolve concerns.
  • Assessed patients using comprehensive evaluation techniques and sound clinical judgment.
  • Demonstrated high degree of confidentiality, positive interpersonal skills and adaptability in fast-paced and unpredictable medical environment.
  • Maintained aseptic environment to prevent patient infections or other unwanted outcomes.
  • Coordinated with patient, family, caregivers and attending physician in facilitating discharge and continuing needs for home care or transfer to extended care facility.
  • Recorded actions or behaviors of clinical significance in EMR system charts and kept physicians informed.
  • Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
  • Deployed therapeutic communication and active listening and teaching to establish relationships with patients, families and health care team for optimum patient care.
  • Supported patients receiving treatment by carefully listening and offering comfort.
  • Cared expertly for individuals with wide array of medical issues such as pulmonary, cardiology and infectious disease patients.
  • Informed patients, family members and caregivers of physician instructions for post-operative at-home care.
  • Supported successful administration of care plans by communicating with cross-functional teams.
  • Monitored unexpected patient events, interactions or outcomes and recorded incident report in certain situations.
  • Contributed toward meeting department financial targets on unit-based scorecard through decreasing length of stay and operating according to department specifications.

Director of Nursing

The Legacy Place
Valley City , ND
2014.11 - 2016.04
  • Assessed need for, obtained and interpreted appropriate lab tests
  • Oversaw and managed 13 support staff in resident care activities while maintaining a high level of staff morale and professionalism
  • Self-directed with astute judgment skills
  • High level of personal accountability
  • Ensured HIPAA compliance
  • Developed resident care plans, including assessments, evaluations and nursing diagnoses
  • Delegated staff nurse duties
  • Effectively managed clinical oversight for 43 units in assisted living facility
  • Provided on-call care at all times of day and night
  • Ensured efficacy of treatments through monitoring of treatment regimens
  • Trained new staff on quality and infection control procedures
  • Experience with caring for residents with various medical conditions including Parkinson’s Disease, Dementia, Diabetes, Cancer, and Alzheimer's
  • Performed monthly inventory and maintained office and medical supply counts
  • Maintained all confidential personnel files, license records
  • Scheduled patient admissions and discharges
  • Strong leader for nursing personnel assigned to the facility.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Implemented and directed clinical services and operations to deliver competent, quality care.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
  • Evaluated staff performance and prepared accurate reports detailing findings.
  • Conducted recruitment and retention activities to develop highly skilled nursing team.
  • Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
  • Coordinated medical and health services
  • Monitored development, implementation and updates of individualized care plans.
  • Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
  • Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Recruited, hired and trained new medical and facility staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Communicated with patients with compassion while keeping medical information private.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Explained policies, procedures and services to residents and family.

CNA Educator/Quality Assurance/CNA Supervisor

Sheyenne Care Center
Valley City , ND
2013.06 - 2014.11
  • Led CNA training program and conducted classes for prospective CNAs
  • Participated in unit-based Quality Assurance Program
  • Followed and taught infection control procedures
  • Assisted residents with bathing, dressing, feeding, lifting and transferring
  • Observing and providing education to Certified Nursing Assistants providing care to Long Term Care residents
  • Ensuring and following quality assurance program in Long Term Care facility.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Explained policies, procedures and services to CNA students, residents and family members.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Answered/monitored call lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Planned and implemented, in collaboration with trainee, teaching plans and study topics and evaluated progress based on mutually agreed-upon orientation goals on ongoing basis.
  • Oriented new employees to job duties while observing and evaluating job performance and competence while also performing Certified Nursing Assistant duties.
  • Conducted employee training and development activities for direct care staff via formal training sessions and informal mentoring and role modeling.
  • Developed caring relationships with nursing home residents and served with compassion and efficiency and in so doing demonstrated best practices to new staff members.
  • Committed passionately to student development through hands-on training.
  • Assessed clinical education needs and patient and client teaching needs using various methods.
  • Evaluated students to identify knowledge gaps and conduct thorough assessments.
  • Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
  • Promoted safe and clean classroom environment conducive to individualized and small group needs.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
  • Prepared reports to communicate results of quality inspection activities to management.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Consulted with management and personnel to educate on QA standards.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Partnered with training and operational leaders to develop strategies to enhance resident's experience.
  • Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
  • Directed, supervised and evaluated Certified Nursing Assistants.

Dialysis Nurse

Sanford Health
Jamestown , ND
2012.06 - 2013.06
  • Assessed need for, ordered, obtained specimen for appropriate lab tests
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Examined patients and dispensed medications as needed
  • Self-directed with astute judgment skills
  • High level of personal accountability
  • Performed lab tests and communicated results
  • Closely monitored acute conditions
  • Monitored patient reactions to drugs and carefully documented progress of individuals
  • Ensured HIPAA compliance
  • Followed infection control procedures
  • Monitored fluid intake and output levels
  • Assessed nephrology patients throughout hemodialysis treatments
  • Set dialysis treatment goals for hemodialysis treatment
  • Perform assessments throughout hemodialysis treatment and initiate any needed treatment for adverse affects from treatments
  • Monitored patient status during treatment and reported variances and adverse reactions to care teams.
  • Collected and analyzed patient data before, during and after treatments and documented information in patient medical records.
  • Administered medications to assigned patients as directed by individual treatment plans.
  • Counseled patients on infusions and possible side effects to promote treatment compliance.
  • Updated medical records with current vitals, behavioral observations and medication details.
  • Assisted physicians with specialized treatments related to renal replacement and apheresis therapy.
  • Administered outpatient hemodialysis as well as IV push, oral, subcutaneous, IV infusion and intramuscular medications.
  • Stocked clinical workstations and procedure rooms with necessary supplies.

Pediatrics Clinic Nurse

Essentia Health
Jamestown , ND
2009.05 - 2012.06
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests
  • Assessment and evaluation of pediatric patients
  • Performed lab tests and communicated results
  • Closely monitored acute conditions
  • Monitored patient reactions to drugs and carefully documented progress
  • Ensured HIPAA compliance
  • Developed and implemented nursing and emergency care plans for medical home patients
  • Performed basic physical assessments of newborns, infants and adolescents
  • Followed infection control procedures
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing
  • Performed monthly inventory and maintained office and medical supply counts
  • Medical home coordinator for pediatric special needs patients
  • Coordinate appointment for special needs patients with other facilities/services Immunization contact for clinic
  • Prepared patient rooms for visits by cleaning, sanitizing equipment and stocking supplies.
  • Performed nursing assessments and collected patient medical histories to help determine proper diagnosis.
  • Instructed patients and family members on medication and treatment instructions to promote adherence to guidelines.
  • Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
  • Observed, recorded and reported patient's conditions and reactions to drugs and treatments.
  • Used EPIC to update electronic medical records with relevant patient information, laboratory test results and clinician orders.
  • Collected blood samples using phlebotomy best practices and labeled specimens for testing.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Administered oral, IV, inhalation and intra-muscular medications and monitored patient reactions.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.

Clinic Nurse/Cardiac Rehab Nurse

Southeast Medical Center
Oakes , ND
2008.08 - 2009.05
  • Prepared patient rooms for visits by cleaning, sanitizing equipment and stocking supplies.
  • Performed nursing assessments and collected patient medical histories to help determine proper diagnosis.
  • Cared for clinic patients by administering medications and treatments for various conditions.
  • Instructed patients and family members on medication and treatment instructions to promote adherence to guidelines.
  • Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
  • Observed, recorded and reported patients' conditions and reactions to drugs and treatments.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • reported to physician of any patient complaints or noted changes during cardiac rehabilitation activity
  • Evaluate progression through cardiac rehabilitation and confirm plan of care complies with Medicare and physician guidlines

Hospice Nurse

Hospice of Red River Valley
Fargo , ND
2007.08 - 2008.08
  • All duties performed under RN supervision per plan of care
  • Provide end of life services for Hospice patients
  • Carry out end of life cares per Hospice team plan of care for patient
  • Record all of patient’s data and assessment findings
  • Communicate patient status and needs to Hospice RN and team
  • Relay need for any additional assistance for patient and/or family/ caregivers to Hospice team/RN
  • Perform active dying cares
  • On call patient’s needs
  • Perform postmortem cares
  • Communication with family/caregivers
  • Communication with medical directors
  • Administration of medications per provider orders/ standing orders
  • Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
  • Delivered respectful, compassionate care to each patient and family member.
  • Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers and physicians.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, and support.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.

Charge Nurse

Good Samaritan Nursing Home
Oakes , ND
2004.10 - 2007.01
  • Receive report from previous shift Nurse
  • Give report to oncoming shift staff
  • Administration of medications and treatments per provider’s orders/standing orders
  • Supervisor of CNA staff during shift
  • Delegate duties throughout shift
  • Monitor and record patient’s status and data
  • Communication with pharmacy, providers, other in house departments, family members and my supervisors
  • Chart on residents with notable changes or needs
  • Assist residents with cares
  • Provide end of life/active dying/postmortem cares
  • Communication with emergency service and providers
  • Rounding with providers- Heavy Construction Mechanicd
  • Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
  • Directed unit staff and promoted quality care for diverse patients.
  • Built and maintained strong working relationships between nursing department and other disciplines.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
  • Administered medications, tracked dosages and documented patient conditions.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.

Family Practice Nurse- Satellite Clinic

Southeast Medical Center
Oakes , ND
2002.08 - 2004.11
  • Performed nursing assessments and collected patient medical histories to help determine proper diagnosis.
  • Nurse in satellite family practice clinic setting which included xray and laboratory duties
  • X-ray, EKG and lab duties in satellite setting (only nurseing staff at small rural clinic)
  • Maintain, order, and keep Immunizations scheduling up-to-date
  • Cared for clinic patients by administering medications and treatments for various conditions.
  • Instructed patients and family members on medication and treatment instructions to promote adherence to guidelines.
  • Used EMR software to update electronic medical records with relevant patient information, laboratory test results and clinician orders.
  • Collected blood samples using phlebotomy best practices and labeled specimens for testing.
  • Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
  • Observed, recorded and reported patients' conditions and reactions to drugs and treatments.
  • Administered medications and therapies in accordance with physicians orders.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
  • Documented patient medical histories, current symptoms and vitals.
  • Keep all samples of medications up-to-date
  • Set up patient’s testing and further services
  • Communication with other Healthcare professionals
  • Report patient’s status and health data with providers
  • Carry out provider’s orders
  • Train and orientation of new staff
  • Prepared patient rooms for visits by cleaning, sanitizing equipment and stocking supplies.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Collected blood, urine or sputum from patients to perform routine laboratory tests.
  • Answered patients' calls to determine how to assist.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
  • Prepared patients for examinations, tests or treatments and explained procedures.
  • Counseled clients, patients and families and provided emotional and psychosocial support.
  • Evaluated patient care procedural changes for effectiveness and made necessary adjustments.

Charge Nurse

Good Samaritan Society
Oakes , ND
1999.06 - 2002.08
  • Receive report from previous shift Nurse
  • Give report to oncoming shift staff
  • Administration of medications and treatments per provider’s orders/standing orders
  • Supervisor of CNA staff during shift
  • Delegate duties throughout shift
  • Monitor and record patient’s status and data
  • Communication with pharmacy, providers, other in house departments, family members and my supervisors
  • Chart on residents with notable changes or needs
  • Assist residents with cares
  • Provide end of life/active dying/postmortem cares
  • Communication with emergency service and providers
  • Rounding with providers- Heavy Construction Mechanicd
  • Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
  • Directed unit staff and promoted quality care for diverse patients.
  • Built and maintained strong working relationships between nursing department and other disciplines.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
  • Administered medications, tracked dosages and documented patient conditions.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.

Heavy Construction Mechanic

Army National Gaurd
Fargo , ND
1990.01 - 1999.01
  • Completed repairs and maintenance activities on equipment like rollers, pile drivers and dump trucks.
  • Checked systems and parts by using appropriate gauges, meters and tools.
  • Calibrated equipment and systems to handle different conditions.
  • Documented mechanical repairs, adjustments and maintenance updates in order to keep complete records.
  • Assessed equipment to determine cause of issue or malfunction and identified appropriate repairs.
  • Dismantled heavy equipment to locate and accurately diagnose mechanical defects.
  • Performed preventative maintenance on wide variety of automotive, road construction and other heavy equipment.
  • Disassembled equipment using hand tools and hoists to begin repair work.
  • Worked in shop and in field locations to handle heavy equipment repair, maintenance and commissioning needs.
  • Read and interpreted technical details such as schematics, manuals and drawings.
  • Inspected cranes, bulldozers and other heavy equipment to drive proper performance.
  • Utilized various methods to perform routine and preventive maintenance tasks on excavators and dozers.
  • Tested military equipment to determine serviceability and proper operation.
  • Completed regular installations of new equipment parts.
  • Completed standard inspections to assess wear and damage to vehicles.

Education

Medical billing and coding

Penn Foster College
Scottsdale, AZ
12.2024

Bachelor of Science - Nursing

Presentation College
Aberdeen, SD
08.2013

Associate of Science - Practical Nursing

North Dakota State College of Science
Wahpeton, ND
05.1999

Skills

  • Hospice and palliative care experience
  • ICD-9 , HCPCS, ZPIC, IOM experience with CMS Claim Review RN
  • Problem resolution capability and Adept at prioritizing/managing deadlines
  • Successfully directs staff meetings
  • Patient Care Expertise
  • Patient Education and Counseling
  • Medical Laboratory Procedures
  • Medication Administration
  • Medical Record keeping
  • Medical Records Management
  • Medical record research and review
  • Home Visits
  • SBAR Communication
  • Team Coordination
  • Wound Care Specialist
  • Complex Problem-Solving
  • User experience with multiple EMR Systems
  • IV Drug Therapy Management
  • Long-Term Care
  • Hemodialysis with fistula and central line access
  • Diagnostic Tools Experience
  • Relationship Building
  • Direct Patient Care
  • Procedure Preparations with aseptic technique
  • Culturally Sensitive
  • BAC Screen/Drug Screen Collection Ability
  • Coordinating Referrals
  • Healthcare Billing
  • Nursing Staff Leadership
  • Staff Supervision
  • Patient Management
  • Stringent Infection Control Practice
  • Direct and Indirect Patient Care
  • Call Triaging
  • ELNEC Training (End-Of-Life-Care)
  • Strong Clinical Judgment
  • Nursing Plan Development and Modification
  • Strong Medical Ethic
  • Staff Development and Precepting
  • Infectious Disease Control
  • Patient and Family Advocacy
  • Chronic Disease Management
  • Many years of experience of working with little to no supervision
  • Ability to be flexible

Additional Information

I have held many certifications over my years of my nursing career. I have been an EMT basic twice. I have had my CPR certification from the age 15 until age 49. I have been certified in ACLS and PALS for various roles. And I was a Certified Nursing Assistant and Developmental Disabled Adult caregiver for 9 years before I went to Nursing school.

Timeline

WOUND/HBO RN

Wound, Jamestown Regional Medical Center
2017.11 - 2019.01

Medicare Part A Claims Review RN

Noridian Healthcare Solutions
2016.11 - 2017.11

Med/Surg/Swing Bed Nurse

Mercy Hospital
2016.04 - 2017.01

Director of Nursing

The Legacy Place
2014.11 - 2016.04

CNA Educator/Quality Assurance/CNA Supervisor

Sheyenne Care Center
2013.06 - 2014.11

Dialysis Nurse

Sanford Health
2012.06 - 2013.06

Pediatrics Clinic Nurse

Essentia Health
2009.05 - 2012.06

Clinic Nurse/Cardiac Rehab Nurse

Southeast Medical Center
2008.08 - 2009.05

Hospice Nurse

Hospice of Red River Valley
2007.08 - 2008.08

Charge Nurse

Good Samaritan Nursing Home
2004.10 - 2007.01

Family Practice Nurse- Satellite Clinic

Southeast Medical Center
2002.08 - 2004.11

Charge Nurse

Good Samaritan Society
1999.06 - 2002.08

Heavy Construction Mechanic

Army National Gaurd
1990.01 - 1999.01

Medical billing and coding

Penn Foster College

Bachelor of Science - Nursing

Presentation College

Associate of Science - Practical Nursing

North Dakota State College of Science
JENNIFER GWILLIAMS, BSN