Nikita Neyens
Perham,MN
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Pettis Painting, LLC
02.2024 - Current
- Coordinating schedules and meetings for staff, ensuring optimal time management and resource allocation.
- Manages correspondence and communication flow, enhancing information and communication among departments.
- Developed and maintained filing systems for confidential documents to promote company efficiency.
- Assisted in preparing reports and presentations, ensuring clarity and adherence to organizational standards.
- Consitent customer centered work flows and systems.
- Handling invoices and managing multiple data sheets and entry programs and softwares at once.
Neurofeedback Technician
Dr. Big Brain
06.2024 - Current
- Works closely with patients, memorizes areas of the brain, learns how to read qEEG'S, handles transactions
Administrative Assistant
OneSchool Global NA
02.2020 - Current
- Working directly with students, staff and Parents. Answering calls, sorting and storing files both hard paper copies and online. Filing purchasing receipts. Working one on one with students to improve classroom skills. Building relationships and strong communication skills with parents and stake holders. Assisting in building life skills in students that follow the schools core values.
- Handled phones and faxes
- Monitored office supplies
- Responded to emails/faxes
Customer Service
Hy-Vee, Inc.
08.2019 - 02.2020
- Assisted customers with a warm and professional attitude
- Processed customer transactions
- Operated the cash drawer
- Took inventory
Waitress
Duffy's Good Time Saloon
07.2019 - 11.2019
- Greeting customers, customer service, food preparation, cash handling, using POS systems.
- Handled a high volume of customers regularly
- Greeted guests
- Took and memorized orders
- Served food
- Checked on diners frequently
- Processed transactions
Waitress
Prairie's Edge Casino & Resort
11.2018 - 04.2019
- Greeting customers quickly and respectfully, retrieving drinks/food for guests in a quickly timely matter. Always working with a smile!
- Handled a high volume of customers regularly
- Took and memorized orders
- Prepped orders
- Served food
- Checked on guests frequently
- Cleared tables
- Processed transactions
- Cleaned and sanitized dining room
Customer Service Representative
Customer Elation
05.2018 - 09.2018
- Call center customer service representative. Answering phones, assisting customers with questions and help in a respectful and professional tone.
- Assisted customers with a warm and professional attitude
- Assisted customers with questions
- Interacted with customers through live chat
- Handled emails, inbound calls, and outbound calls
- Managed customer accounts
- Wrote call center scripts
Waitress
LeRoy's bar and grill
04.2017 - 02.2018
- Greeting customers, developing a relationship with them during their stay, offering food choices to them, bringing them drinks and food. Handling money. Cleaning.
- Handled a high volume of customers regularly
- Greeted customers
- Took and memorized orders
- Prepped orders
- Served food
- Checked on diners frequently
- Cleared tables
- Processed transactions
- Cleaned and sanitized restaurant
Education
High school or equivalent - undefined
Lakeview High School
Cottonwood, MNSkills
- Administrative Duties
- Customer Service
- Fast Learner
- Microsoft Platforms
- Google Platforms
- Organizational Skills
- Time Management
- English
- Typing
- Front Desk
Certification
- CPR/AED trainings, Mandated Reporter trainings
Timeline
Neurofeedback Technician
Dr. Big Brain
06.2024 - Current
Administrative Assistant
Pettis Painting, LLC
02.2024 - Current
Administrative Assistant
OneSchool Global NA
02.2020 - Current
Customer Service
Hy-Vee, Inc.
08.2019 - 02.2020
Waitress
Duffy's Good Time Saloon
07.2019 - 11.2019
Waitress
Prairie's Edge Casino & Resort
11.2018 - 04.2019
Customer Service Representative
Customer Elation
05.2018 - 09.2018
Waitress
LeRoy's bar and grill
04.2017 - 02.2018
High school or equivalent - undefined
Lakeview High School