Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gyasi

Tarpon Springs,FL

Summary

Registered Nurse licensed in all 50 states, with ten years of nursing experience, and four years of previous administrative experience in ambulatory and clinic settings. My experience includes obtaining the NCQA level III accreditation at Albany Medical Center, tracking and improving HEDIS quality measures, providing nursing care coordination, patient education, piloting new company programs, and staff training. .

Overview

14
14
years of professional experience

Work History

Telephonic RN/New Hire Preceptor/Pilot Program RN

Cigna
03.2022 - Current
  • Provides telephonic education that includes disease and drug-specific information for patients and caregivers.
  • Assesses and documents clinical data and interventions.
  • Provides training to new registered nursing staff members to the department.
  • Collaborated with interdisciplinary teams for comprehensive patient care.
  • Participates in pilot programs for new documentation systems, and reports performance data.

Registered Nurse Care Coordinator

Eckerd/Family Support Services
09.2019 - 03.2022
  • Provided medical care coordination for children in foster care, in-home Department of Children and Families supervision cases, and medical foster care.
  • Collaborated with CMAT (medical foster care team), case management organizations, independent living, skilled nursing facilities, Department of Children and Families, and Medicaid health plan nurse case managers.
  • Provided training to case management organizations and group homes.
  • Monitored and assisted with compliance on Key Performance Measures including Medicaid enrollment, HRA completion, HEDIS, quality improvement and case documentation.


Outpatient Clinical Supervisor

Holy Cross Hospital - Holy Cross Hospital
11.2018 - 06.2019
  • Facilitate hiring of and supervision of qualified staff members such as medical assistants and licensed practical nurses.
  • Implemented new clinical training programs, leading to improved staff competency and patient satisfaction.
  • Assisted physicians in medical procedures
  • Performed clinical interventions such as vaccine administration, phlebotomy, physical assessments, and medication administration.

Registered Nurse

Johns Hopkins All Children's Hospital
01.2018 - 09.2018
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Provided emergent/urgent care to pediatric patients in the emergency department.
  • Performed clinical assessments and interventions such as obtaining vital signs, medication administration, phlebotomy/IV insertions, assisting in procedural sedation, foley catheter insertion, nasogastric tube insertion, performing EKG testing, suctioning, and wound care.

Registered Nurse, Float Pool

Albany Medical Center Hospital
09.2015 - 10.2017
  • Provided outcome-focused nursing care to pediatric patients on the general pediatric, oncology/hematology units, and in the pediatric emergency department.
  • Performed head-to-toe assessments and interventions as needed including administering IV, oral, rectal, SQ, and IM medications/vaccinations, performed dressing changes and wound care, peripheral IV, indwelling catheter, and feeding tube insertion and management, tracheostomy care, and suctioning.

Administrative Supervisor

Albany Medical Center Hospital
11.2011 - 09.2015
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Conducted hiring and training of new employees.
  • Quarterly tracking of criteria to meet NYS hospital medical home requirements, meaningful use and HEDIS measures, NICU reporting for NYS NICU grant, and maintaining standards for achieved NCQA Level III accreditation.
  • Implemented improvement plans to meet quality standards

Education

Associate of Science, Nursing -

Ellis Medicine, The Belanger School of Nursing
Schenectady, NY
07-2015

Bachelor of Science - Nursing

St. Petersburg College
Tarpon Springs, FL

Skills

  • Process improvement techniques/Pilot program nurse

  • Proficient in Microsoft Office Suite

  • Healthcare quality metrics (NCQA, Hospital Medical Home initiatives, HEDIS)

  • Interdisciplinary collaboration

  • Staff training

  • Extensive experience working with multiple electronic medical record programs (Citrix, Sorian, OAS, Kronos, EPIC, Clinical Live, RxHome)

  • Care coordination

  • Insurance eligibility and referrals

  • Community outreach

Timeline

Telephonic RN/New Hire Preceptor/Pilot Program RN

Cigna
03.2022 - Current

Registered Nurse Care Coordinator

Eckerd/Family Support Services
09.2019 - 03.2022

Outpatient Clinical Supervisor

Holy Cross Hospital - Holy Cross Hospital
11.2018 - 06.2019

Registered Nurse

Johns Hopkins All Children's Hospital
01.2018 - 09.2018

Registered Nurse, Float Pool

Albany Medical Center Hospital
09.2015 - 10.2017

Administrative Supervisor

Albany Medical Center Hospital
11.2011 - 09.2015

Associate of Science, Nursing -

Ellis Medicine, The Belanger School of Nursing

Bachelor of Science - Nursing

St. Petersburg College

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