Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Haitsma

Mishawaka,IN

Summary

Dedicated Medical Assistant with extensive experience at Beacon Occupational Health, skilled in vital signs documentation and patient education. Proven ability to enhance clinic efficiency and patient satisfaction through effective communication and organizational skills. Committed to maintaining safety protocols and delivering compassionate care, contributing to improved health outcomes.

Overview

2026
2026
years of professional experience

Work History

Patient Care Assistant

Beacon Health System Memorial Hospital
  • Assisted in patient intake procedures to ensure accurate information collection.
  • Managed appointment scheduling and follow-ups to enhance patient flow.
  • Supported healthcare providers during examinations by preparing necessary tools and materials.
  • Maintained cleanliness and organization of medical equipment and examination rooms.

Medical Assistant

Beacon Occupational Health
03.2023 - Current

Instructed CPR courses, conducted drug screenings, and analyzed lab results.

  • Collaborated with multidisciplinary teams to streamline workflows and improve patient care quality.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Improved clinical workflow with introduction of electronic health records system.

Quality Control Inspector

KibbeChem
06.2021 - 03.2023

Inspected processed plastic for color, density, and wear. Organized. Charted Data

Medical Assistant

Indiana Eye Institute
08.2020 - 06.2021
  • Assisted in patient intake procedures to ensure accurate information collection.
  • Managed appointment scheduling and follow-ups to enhance patient flow.
  • Supported healthcare providers during examinations by preparing necessary tools and materials.
  • Maintained cleanliness and organization of medical equipment and examination rooms.
  • Documented patient histories and vital signs accurately in electronic health records.
  • Educated patients on treatment plans and medication instructions for improved compliance.
  • Coordinated lab tests and communicated results effectively to patients and providers.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Home Health Aide

Champion Manufacturing
01.2021 - 06.2021

Data Entry, Ordered Dialysis chairs for Home Health Patients on Dialysis, Phone Call Center

Medical Assistant

Beacon Occupational Health
02.2014 - 2020
  • Assisted in patient intake procedures to ensure accurate information collection.
  • Managed appointment scheduling and follow-ups to enhance patient flow.
  • Supported healthcare providers during examinations by preparing necessary tools and materials.
  • Maintained cleanliness and organization of medical equipment and examination rooms.
  • Documented patient histories and vital signs accurately in electronic health records.
  • Educated patients on treatment plans and medication instructions for improved compliance.
  • Coordinated lab tests and communicated results effectively to patients and providers.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Education

No Degree - Health Promotion

Indiana University South Bend
South Bend, IN

High School Diploma - Core 40

Concord Community High School
Elkhart, IN
06.2012

Skills

  • Medical terminology
  • Vital signs documentation
  • Written and verbal communication
  • Emotional support
  • Vital signs monitoring
  • Blood glucose testing
  • Basic life support
  • Catheter care
  • Documentation
  • Patient monitoring
  • Personal hygiene assistance
  • Safety protocols
  • Feeding assistance
  • Goal setting
  • Organizational standards
  • Seizure precautions
  • Organizational skills
  • Specimen collection
  • Scheduling
  • Proficient in software
  • Verbal and written communication
  • ADL support
  • End-of-life care
  • Database coordination
  • OSHA compliance
  • Insurance practices
  • Diagnostic testing
  • CPR certification
  • Data collection

Timeline

Medical Assistant

Beacon Occupational Health
03.2023 - Current

Quality Control Inspector

KibbeChem
06.2021 - 03.2023

Home Health Aide

Champion Manufacturing
01.2021 - 06.2021

Medical Assistant

Indiana Eye Institute
08.2020 - 06.2021

Medical Assistant

Beacon Occupational Health
02.2014 - 2020

Patient Care Assistant

Beacon Health System Memorial Hospital

No Degree - Health Promotion

Indiana University South Bend

High School Diploma - Core 40

Concord Community High School
Jennifer Haitsma