Jennifer Hale
Shawnee,Oklahoma
Summary
Experienced Manager, proficient in directing patient care programs that are both high-quality and efficient. Enthusiastic director motivated to work with patients, families and care teams in the most efficient and effective manner. Director dedicated to patients and staff members with effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions. Determined and experienced in mentoring and challenging team members to meet and exceed goals. Willing to help the team with any tasks.
Overview
18
18
years of professional experience
Work History
Chief Clinical Officer
Cohesive Health Care Solutions
04.2022 - Current
- Developed education programs to improve patient outcomes and quality of care.
- Used clinical inquiry to improve clinical practice and service outcomes.
- Established, directed and implemented standards of practice, clinical operations standards and financial controls.
- Organized department according to administrative and service guidelines.
- Consulted with and advised chief executive officer on general operation of hospital.
- Directed and coordinated functions and activities of nursing department and assigned clinical operation departments.
Director of Professional Services
Heartland Home Health Care
03.2020 - Current
- Provided oversight and direction on development of prospective product offerings.
- Managed professional service team, celebrating milestones, supporting sales operations and determining future goals.
- Oversaw implementation and development of projects, minimizing operational deficiencies and driving customer satisfaction.
- Worked closely with patients to ensure excellent and direct individualized patient care.
- Reviewed medical charts
- Supervision and oversight of staff, including scheduling, evaluations, documentation, patient care, training, ect.
- Communication with staff, medical director, physicians, nursing staff at facility's.
- Referrals for Home Health
Patient Care Manager
Heartland Hospice
07.2017 - 03.2020
- Worked closely with patients to ensure excellent and direct individualized patient care.
- Reviewed medical charts
- Supervision and oversight of staff, including scheduling, evaluations, documentation, patient care, training, ect.
- Case management of patients
- Order medications and equipment needs of our patients
- Communication with staff, medical director, physicians, nursing staff at facility's.
- Referrals for hospice
RN Case Manager
Heartland Hospice
04.2015 - 07.2017
- Provided complete care to hospice patients, including physical assessments, medication and chronic disease management.
- Educated family members and caregivers on patient care instructions.
- Accurately documented all elements of nursing assessment, including treatment, medications and care planning.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management.
RN Critical Care nurse
St. Anthony's Hospital
02.2014 - 04.2015
- Management of direct patient care such as, medications, drips, iv's, finger sticks, documentation, CPR, ACLS, ect
- Communication with physicians, staff members, families, patients, ect.
LPN
Wewoka Indian Health Services
06.2012 - 02.2013
- Direct patient care
- Vital signs, immunizations, CPR, IV therapy, obtain UA, Prep rooms for procedures, ect
- Communication with physicians, staff, patients, and family members
LPN/Assistant Patient Care Coordinator
Loving Care Home Health And Hospice
03.2011 - 03.2012
- Documented patient vitals, behaviors and conditions and communicated concerns to supervisior.
- Delivered oral medications, intramuscular injections and IV fluids to resolve patient symptoms.
- Took samples such as blood and urine to complete diagnostic and routine assessment tests.
- Collaborate with physician, staff, patients, and family members
LPN
St Anthony Wound Care Center
09.2010 - 05.2011
- Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
- Gathered patient data, cleaned wounds and changed dressings as part of the wound care team.
- Collaborated with physician, patients, staff, and family members.
- Reviewed patient history to verify conditions and current medications.
LPN
Loving Care Home Health And Hospice
07.2006 - 05.2010
- Gathered patient data, cleaned wounds and changed catheters as part of comprehensive support.
- Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms.
- Assessed patients' temperature, pulse and blood pressure and recorded in the medical records.
- Supported diagnoses by taking blood, urine or sputum samples from patients for laboratory testing.
- Collaborated with physician, staff, patients, and family members.
Education
Nursing
Rose State College
Oklahoma City, OK2013
Nursing
Gordon Cooper Technology Center
Shawnee, OK2004
Skills
- Care planning
- Verbal and written communication
- Documentation
- Program oversight
- Healthcare operations
- Evaluations
- Time management skills
- Hard working and motivated
- Budgeting
- Staff Management
- Case Management skills
- Coaching to help with staff development
- Staff Development
- Contract Management
- Team Leadership
- Schedule Preparation
- Conflict Resolution
- Effective Communication
Timeline
Chief Clinical Officer
Cohesive Health Care Solutions
04.2022 - Current
Director of Professional Services
Heartland Home Health Care
03.2020 - Current
Patient Care Manager
Heartland Hospice
07.2017 - 03.2020
RN Case Manager
Heartland Hospice
04.2015 - 07.2017
RN Critical Care nurse
St. Anthony's Hospital
02.2014 - 04.2015
LPN
Wewoka Indian Health Services
06.2012 - 02.2013
LPN/Assistant Patient Care Coordinator
Loving Care Home Health And Hospice
03.2011 - 03.2012
LPN
St Anthony Wound Care Center
09.2010 - 05.2011
LPN
Loving Care Home Health And Hospice
07.2006 - 05.2010
Nursing
Rose State College
Nursing
Gordon Cooper Technology Center
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