Jennifer Hall
Rushsylvania,OH
Summary
.
Experienced with managing administrative functions and supporting office operations efficiently. Utilizes strong organizational skills and attention to detail to ensure smooth workflow and task completion. Knowledge of effective communication and time management to support team success and operational excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administration Specialist
Ohio Health Riverside Hospital
Columbus, OH
04.2024 - Current
- Coordinated administrative operations to enhance workflow efficiency and support healthcare teams.
- Managed scheduling for patient appointments, ensuring optimal resource allocation and reduced wait times.
- Developed and maintained electronic filing systems for accurate record-keeping and easy access to information.
- Implemented process improvements that streamlined administrative tasks, contributing to overall operational effectiveness.
- Oversaw inventory management for office supplies, ensuring availability while minimizing excess expenditure.
- Organized successful company events by coordinating venue selection, catering services, agenda preparation, and attendee confirmations.
- Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
- Coordinated departmental meetings effectively by managing schedules across multiple teams while ensuring all necessary materials were prepared ahead of time.
- Provided comprehensive support to management teams during key projects, ensuring deadlines were met and objectives achieved.
- Maintained an organized office environment with proper inventory management, ensuring that all supplies were readily available for staff use.
- Maintained high levels of confidentiality by safeguarding sensitive information, both physical and digital records.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Assigner/Dispatcher
NiSource
Columbus, Ohio
05.2017 - 01.2020
- Dispatching emergency orders to techs
- Assigning daily work/creating orders/executing orders/updating orders
- Balancing of work load throughout the day
- Daily operation of WMS, DIS, Lotus Notes, Dispatch Applications, GIS mapping, Ventyx Mobile application, Arcos, WRLS, CIS
- Collaborate daily with scheduling leaders, FOL's and field techs
- Trained in multiple areas
- Customer satisfaction driven
- Demonstrates great organizational skills as well as prioritizes work load and tasks
- Schedules/re-schedules appointments with customer arrangements to adhere compliance and customer satisfaction
- Strong communication skills
- Great organizational skills
- Performance and Process Improvement
- Trained in compliance mandated government regulations and company policies/procedures
Operations Coordinator
NiSource
Columbus, Ohio
10.2010 - 05.2017
- Daily operation of WMS, DIS, Lotus notes, Dispatch Application, GIS mapping, Cognos and Ventyx Mobile application.
- Fluent with Microsoft Excel and Word
- Frequent collaboration with assigners, scheduling leaders, field employees and external business partners
- Comply with all federal, state and company regulations through all processes
- Recover lost company funds by researching QA/QC reports for the LKCSL and AMRSL programs
- Create, update, correct and execute job orders
- Schedule appointments with customer arrangements to adhere compliance and customer satisfaction
- Performance and Process Improvement
- Demonstrates great organizational skills
- Material ordering
- Qualified in multiple states
Salon Manager
Sweet & Sassy
Columbus, Ohio
04.2009 - 10.2010
- Oversight facility operations, ensuring customer satisfaction
- Manage hiring, training, promotions, supervision of employees
- Craft and maintain schedule for all employees and customers
- Provide opportunity for staff to complete training and education
- Completed budgeting, and all day to day financial responsibilities for the salon
- Inventory control and ordering of supplies
- Hosted parties
Hair Stylist
Regis Salon
Dublin, Ohio
06.2004 - 04.2009
- Provide a broad range of beauty services including cuts, color, chemical treatments, waxing and styling
- Craft and maintain schedule
- Deliver excellent customer service
- Acquired Licensure and numerous hours of continuing education
Education
High School Diploma - Healthcare Administration
Indiana Wesleyan
04-2029
Diploma - undefined
Westland High School
Galloway, Ohio05-1996
Skills
- Scheduling appointments
- Office management
- Records management
- Report preparation
- Meeting planning
- Office administration
- Team building and leadership
- Data entry
- Work Planning and Prioritization
- Scheduling
- Database administration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Recordkeeping and file management
- Team collaboration
- Verbal and written communication
- Decision-making
- Data confidentiality
- Performance improvement
- Client communication
- Operations management
- Personable and approachable
- MS office
Websites
Certification
- Microsoft Excel
- Microsoft Word
- V-SIST
- GIS Mapping
- COGNOS
- Ventyx
- CIS
- WMS
- DIS
- Dispatch Application
- Lotus Notes
- Priority Order Trained
- WLRS
Timeline
Administration Specialist
Ohio Health Riverside Hospital
04.2024 - Current
Assigner/Dispatcher
NiSource
05.2017 - 01.2020
Operations Coordinator
NiSource
10.2010 - 05.2017
Salon Manager
Sweet & Sassy
04.2009 - 10.2010
Hair Stylist
Regis Salon
06.2004 - 04.2009
Diploma - undefined
Westland High School
High School Diploma - Healthcare Administration
Indiana Wesleyan