Jennifer Harvey
Ofallon,MO
Summary
Accomplished RN with a proven track record at SSM Medical Group, enhancing patient satisfaction and health outcomes through compassionate care and effective care planning. Skilled in EMR/EHR and demonstrating exceptional clinical judgment, I've mentored staff and improved retention rates, embodying teamwork and empathy in every patient interaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RN Care Manager
SSM Medical Group
09.2020 - Current
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Clinic RN
SSM Medical Group
04.2018 - 09.2020
- Evaluated patient outcomes and adjusted nursing care plans as needed for optimal progression toward health goals.
- Participated in continuous professional development opportunities to stay current on industry trends and advancements in nursing practice.
- Mentored new nursing staff through preceptorship roles, sharing clinical expertise and promoting best practices in patient care delivery.
- Assisted physicians with diagnostic procedures, ensuring accurate results for informed decision making in treatment planning.
- Educated patients on disease prevention, medication administration, and self-care techniques to optimize health outcomes.
- Coordinated referrals to specialists as needed for further evaluation or treatment of complex medical conditions beyond the scope of primary care services offered within the clinic setting.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Performed annual competency training for POC equipment with staff.
- Documented and facilitated renewal of BLS certification for all nurses at facility.
Staff RN
SSM Health St. Joseph Hospital - Lake Saint Louis
08.2012 - 04.2018
- Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
- Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
- Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
- Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.
- Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights.
- Coordinated discharge planning in collaboration with case managers, social workers, and other support staff for optimal continuity of care after hospitalization.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
St Louis MO08.2015
Associate of Science - Nursing
St Charles Community College
Cottleville MO05.2012
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Health Promotion
- Team Coordination
- Patient education and counseling
- Precepting
- Care Planning
- EMR / EHR
- Chronic Disease Management
Certification
- NC-BC American Holistic Nurses Association January 2024
Timeline
RN Care Manager
SSM Medical Group
09.2020 - Current
Clinic RN
SSM Medical Group
04.2018 - 09.2020
Staff RN
SSM Health St. Joseph Hospital - Lake Saint Louis
08.2012 - 04.2018
- NC-BC American Holistic Nurses Association January 2024
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science - Nursing
St Charles Community College
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