JENNIFER HEDRICK
Bernalillo,NM
Summary
Breakfast Server passionate about providing appetizing breakfast options and first-class customer service to hotel guests. Complies with food safety standards,, and maintains safe, and clean environment for hotel guests and staff.
Overview
17
17
years of professional experience
Work History
Breakfast Server
Courtyard By Marriott Hotel
Albuquerque
06.2023 - 04.2024
- Provided excellent customer service by anticipating customer needs and responding promptly to requests for assistance or information about menu items and specials.
- Kept work station organized throughout shift by wiping down counters and shelving units regularly.
- Created aesthetically pleasing breakfast buffet arrangements for hotel guests.
- Communicated with guests about breakfast items available and politely answered questions.
- Stocked serving areas with condiments and refilled condiment containers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Trained new employees on restaurant procedures and plating techniques.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Home Health Care Aide
Always There Home Care
Bernalillo
11.2017 - 09.2021
- Improved patient well-being by providing compassionate and attentive personal care services
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Supported patients' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Maintained accurate records of patient care services provided.
- Explained treatments and procedures to patients in order to allay fears or concerns regarding their health care needs.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Performed light housekeeping duties including laundry, cleaning kitchen and bathroom areas, vacuuming carpets, sweeping floors, dusting furniture, and changing linens.
- Provided companionship for elderly or disabled clients by engaging in conversation, reading aloud, playing games, and other activities.
- Observed changes in patient's condition and reported any unusual occurrences to supervisor immediately.
Custodian
Our Lady Of Sorrows Parish
Bernalillo, NM
06.2007 - 06.2009
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Education
High School Diploma -
Bernalillo High School
Bernalillo, NM05-2001
Skills
- Strong multitasking
- Cleanliness and hygiene
- Kitchen Staff Support
- Order Taking
- Cash Register Operation
- Food safety practices
- Exceptional customer service
- Allergy awareness
- Strong Work Ethic
- Guest Engagement
- Menu Memorization
- Food Running
- Supply Restocking
- Relationship Management
- Table Setting
- Table Bussing
Timeline
Breakfast Server
Courtyard By Marriott Hotel
06.2023 - 04.2024
Home Health Care Aide
Always There Home Care
11.2017 - 09.2021
Custodian
Our Lady Of Sorrows Parish
06.2007 - 06.2009
High School Diploma -
Bernalillo High School