Jennifer Helieisar
Honolulu
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
Work History
Vice President, Institutional Effectiveness & Quality Assurance (VPIEQA)
College of Micronesia-FSM
12.2023 - 07.2025
- Led strategic initiatives to enhance educational programs and align with institutional goals.
- Directed administrative functions, ensuring compliance with regulatory standards and accreditation requirements.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Managed 10 employees total under the offices of Information Technology, Institutional Research, and Publications and Graphics.
Accreditation Liaison Officer (ALO)
College of Micronesia-FSM
04.2021 - 07.2025
- Served as a key point of contact with the Accrediting Commission for Community and Junior Colleges (ACCJC) to meet accreditation requirements, uphold policies, and ensure compliance.
- Delivered comprehensive reports summarizing college progress in meeting standards in a timely manner.
- Prepared and arranged for the logistics and reports required prior to COM-FSM's accreditation visit in March 2023.
Acting Vice President, Institutional Effectiveness & Quality Assurance (VPIEQA)
College of Micronesia-FSM
02.2023 - 12.2023
- Serve in acting capacity for the office of Vice President of Institutional Effectiveness and Quality Assurance
- Oversaw operations and performance of the offices of IT, Institutional Research, and Publication and Graphics, with a total of 10 employees.
Acting Vice President, Instructional Affairs (VPIA)
College of Micronesia-FSM
09.2022 - 02.2023
- Serve in acting capacity for office of the Vice President of Instructional Affairs that included coordinating with the Instructional Department in ensuring institutional goals and outcomes are met and that quality of programs and services meet accreditation requirements and instructional needs of students.
Director, Learning Resources Center
College of Micronesia-FSM
08.2011 - 02.2023
- Collaborated with faculty to develop innovative instructional programs promoting student engagement and academic success.
- Oversaw accreditation processes for the library standards, ensuring adherence to standards and fostering continuous improvement in academic quality.
- Facilitated professional development programs, enhancing staff capabilities and promoting best practices in library services and learning.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations
- Managed the library budget effectively to ensure optimal use of resources while maintaining financial stability.
Library Technician
College of Micronesia-FSM
04.1997 - 08.2011
- Managed library collections, ensuring accurate cataloging and organization of materials.
- Assisted patrons in locating resources and utilizing library services effectively.
- Trained more than 15 staff across all campus sites on library systems and software to enhance operational efficiency.
- Developed user guides and instructional materials for library patrons and staff.
- Oversaw inventory control, ensuring availability of essential resources for users.
- Collaborated with faculty to integrate library resources into academic curricula effectively.
- Assisted patrons in locating materials, enabling them to conduct research more effectively.
- Participated in staff meetings, contributing valuable input towards improvement of library services and operations.
- Conducted workshops on research strategies to enhance student information literacy skills.
Education
Master of Science - Library Science
University of North Texas
Denton, TXBA - Elementary Education
University of Guam/COM-FSM
Guam, USA3rd Year Certificate - Elementary Education
College of Micronesia-FSM
01.2005
AA - Liberal Arts
College of Micronesia-FSM
01.1993
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Continuous learner
- Avid reader
- Proficient with computers, Microsoft and Apple
Areas of Effectiveness
- Strategic Thinker
- Strong Research Skills
- Data Driven Decisions
- Culture of Evidence
- Team Builder
- Active Listener
- Effective Communicator
- Capacity Building
Governance
- Secretary, Faculty/Staff Senate (2018-2024)
- Secretary, Curriculum Committee (2020-2021)
- Chair, Management Team (2012-2014)
- Participated in many Ad Hoc hiring committees as chair and as a member.
Planning & Budgeting
- Budgeting and staffing of the LRC's of the college's six campuses.
- Strategic planning of events, projects for LRC ensuring they are budgeted and are assessed.
- Planning, development and implementation of LRC's role in college's IEMP.
Administration
- Acting Vice President for Institutional Effectiveness & Quality Assurance (February 2023-Present)
- Acting Vice President, Instructional Affairs (September 2022 - February 2023)
- Acting Interim Vice President of Instructional Affairs (IVPIA), COM-FSM (July 31-August 12, 2014; January 14-31, 2015)
- Acting Vice President of Instructional Affairs (VPIA), COM-FSM (July 23-August 5, 2012; November 19-24, 2012)
- Acting Director, Learning Resource Center, COM-FSM (February 7-21, 2011; May 28-July 11, 2011)
Integrity
- As ALO organized and prepared the successful conduct of accreditation reviews for both comprehensive and any follow-up reviews required by ACCJC.
- Participation in IPEDS reporting for data driven decision making.
- Operates an office environment with diversity
Community Engagement
- Train COM-FSM Pohnpei Campus library staff on Follett program modules: cataloging, collection development, reports, backup and restore, circulation, inventory (Spring semester 2006)
- President, Libraries, Archives, and Museums of Pohnpei (LAMP) Association. (2016–Present)
- Secretary, Pacific Islands Association of Libraries, Archives, and Museums (PIALA). (2015-2017)
- Vice President, Libraries, Archives, and Museums of Pohnpei (LAMP) Association. (2014-2016)
- Graduate Student Speaker – University of North Texas Graduation (July 19, 2013)
- Master of Ceremony – Academic Convocation (August 15, 2014)
- Keynote Speaker – Library Day 2015 (April 10, 2015)
- Opening Remarks – Health Fair Day 2015 (April 29, 2015)
Continuous Improvement
- Accrediting Commission for Community and Junior Colleges (ACCJC) Accreditation Conference, Tokai University, Honolulu Hawaii, Sponsored by Pacific Postsecondary Education Council (PPEC) (2011)
- Continuous Improvement In-Service Workshop, College of Micronesia-FSM (2009)
- Participation on the Curriculum Committee
- Participation in assessment meetings and workshops
Professional Development, Memberships, And Awards
- PIALA Conference: (Saipan, CNMI, December 2022)
- PIALA Conference: Balancing Literacy and Technology for the Advancement of our Communities (Majuro, RMI, July 27-31, 2015)
- Accrediting Commission for Community and Junior Colleges (ACCJC) Self Evaluation Workshop, and the ACCJC Regional Workshop on Student Learning Outcomes (SLOs) and Assessment (Honolulu, HI, July 14-15, 2015)
- 2015 AACC John E. Roueche Future Leaders Institute (Las Vegas, NV, June 21-25, 2015)
- Watson Training & Development: Building a High Performance Work Team (February 2015)
- Watson Training & Development: Setting and Communicating Performance Expectations, Handling Performance Problems, Improving Work Habits (April 2014)
- International Federation of Library Associations and Institutions (IFLA) Building Strong Library Associations Asia and Regional Convening, Jakarta, Indonesia (March 4-7, 2014)
- Hawaii Strategy Institute: Achieving the Dream, Windward Community College, Kaneohe, Hawaii (2011)
- Western Association of Schools and Colleges (WASC) Academic Resource Conference, Los Angeles, California (2009)
- Grant Writing Workshop: Leaders for Pacific Libraries, Yap State, FSM (2008)
- Conduct training on Follett program modules at Rose Mackwelung Library, Kosrae State, FSM (2006)
- Pacific Educational Conference (Saipan, Commonwealth of the Northern Mariana Islands 1999; Pohnpei FSM 2003; Saipan CNMI 2013)
- PIALA Conference (Pohnpei FSM 1997; Kosrae FSM 1998; Palau 1999, Yap FSM 2008; Pohnpei FSM 2009; Kosrae FSM 2011; Saipan CNMI 2013; Palau 2014)
- FSM Librarians' Institute (2001)
- College of Micronesia-FSM Professional Recognition Award (2011; 2012)
- College of Micronesia-FSM Staff of the Year (2011)
- College of Micronesia-FSM Student's Choice Award (2002)
Languages
English
Full Professional
Timeline
Vice President, Institutional Effectiveness & Quality Assurance (VPIEQA)
College of Micronesia-FSM
12.2023 - 07.2025
Acting Vice President, Institutional Effectiveness & Quality Assurance (VPIEQA)
College of Micronesia-FSM
02.2023 - 12.2023
Acting Vice President, Instructional Affairs (VPIA)
College of Micronesia-FSM
09.2022 - 02.2023
Accreditation Liaison Officer (ALO)
College of Micronesia-FSM
04.2021 - 07.2025
Director, Learning Resources Center
College of Micronesia-FSM
08.2011 - 02.2023
Library Technician
College of Micronesia-FSM
04.1997 - 08.2011
3rd Year Certificate - Elementary Education
College of Micronesia-FSM
AA - Liberal Arts
College of Micronesia-FSM
Master of Science - Library Science
University of North Texas
BA - Elementary Education
University of Guam/COM-FSM