Jennifer Helvie

• Scheduled daily and weekly care hours for client caseload.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Assisted with daily living activities, running errands, and household chores.
• Transported clients to and from medical appointments with safety and efficiency.

*Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
*Consulted with customers on food selections and custom order requests.
*Established long standing relationships with clients to increase my daily workload

• Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
• Supported efficient use of available computer terminals and network access by coordinating schedules.
• Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
• Provided basic end-user troubleshooting and desktop support.
• Collaborated with other departments to identify and solve software issues.
• Established and maintained relationships with software vendors.
• Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.