Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Jennifer Herline

West Branch,MI

Summary

Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic approach to meeting expectations. Punctual offering 4 years of experience distributing packages to customers. Versed in safely loading and unloading parcels, completing logs and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record. Hardworking with experience in warehouse shipping and receiving, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

United Parcel Service, UPS
West Branch, MI
Sept2019 - 12.2022
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Utilized street maps to plan and determine most efficient routes.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Loaded and unloaded vehicles at distribution center and delivery address.

Pre-Loader

United Parcel Service, UPS
West Branch, MI
07.2016 - 09.2019
  • Packed boxes and stock using organizational guidelines.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Used scanners to track parcel information, condition or receipt.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Used digital database to keep records of units and stock moved.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.

Education

High School Diploma -

James H. Faulkner State Community College
Bay Minette, AL
06.2002

Skills

  • Efficiency and Time Management
  • Valid Driver's License
  • Documentation and Reporting
  • DOT Compliance
  • HAZMAT Endorsement
  • Defensive Driver Training
  • Problem-Solving
  • Communication and Interpersonal Skills
  • Dependability and Honesty
  • Punctual and Reliable
  • Customer Relationships
  • Verbal and Written Communication, Dispatch Communication
  • Lifts up to 70 Pounds
  • Vehicle Cleaning and Maintenance
  • Excellent Sense of Direction
  • Route Management, Local Routes Understanding
  • Loading and Unloading
  • GPS Navigation

Certification

  • Chafffers License - 2016
  • Dedicated service, United Parcels Services - 5 years
  • Safety Certified - 2019

Timeline

Pre-Loader

United Parcel Service, UPS
07.2016 - 09.2019

Delivery Driver

United Parcel Service, UPS
Sept2019 - 12.2022

High School Diploma -

James H. Faulkner State Community College

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Jennifer Herline