Jennifer Hernandez
McAllen,TX
Summary
Dynamic Sales Associate at Zara Inditex with proven relationship-building skills and a strong ability to engage customers. Demonstrated cultural competence and advocacy through impactful outreach during an internship at McAllen ISD, supporting underserved communities. Adept at problem-solving and maintaining a positive environment in high-pressure situations.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zara Inditex
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Internship Student
McAllen ISD
01.2025 - 05.2025
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
- Supported underserved communities by providing essential resources and services.
- Aimed to uplift individuals and families through various outreach programs.
- Offered services including clothing drives, food assistance, and educational workshops.
- Focused on addressing both academic success and the social-emotional needs of students and their families.
Education
Bachelor of Social Work - Social Work
The University of Texas Rio Grande Valley
Edinburg, TX05-2025
Skills
- Teamwork and collaboration
- Cultural competence and sensitivity
- Advocacy for clients and communities
- Problem-solving skills
- Empathy and active listening
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Internship Student
McAllen ISD
01.2025 - 05.2025
Sales Associate
Zara Inditex
06.2022 - Current
Bachelor of Social Work - Social Work
The University of Texas Rio Grande Valley
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