Jennifer Hernandez
Weslaco
Summary
Motivated student with a strong foundation in customer service and communication. Experienced in managing patient interactions and team collaborations, ready to contribute to a healthcare environment focused on occupational therapy.
Overview
6
6
years of professional experience
Work History
Student
South Texas College
Weslaco
06.2026 - Current
- Motivated South Texas College student seeking volunteer experience in a healthcare setting to gain exposure to occupational therapy and rehabilitation services while preparing for admission to an Occupational Therapy Assistant program.
- Maintained strong organizational and time-management skills while balancing academic responsibilities.
- Collaborated with classmates on projects and presentations to develop communication and teamwork skills.
- Demonstrated professionalism, accountability, and attention to detail in academic work.
Front Desk Receptionist
Dr. Elisa Garza Sanchez
Pharr
02.2021 - 02.2023
- Greeted and welcomed patients upon arrival at the clinic.
- Coordinated appointment scheduling through electronic health record systems to optimize patient flow.
- Answered phone calls and responded to patient inquiries promptly.
- Organized reception area to create welcoming environment and improve patient experience.
- Assisted with patient check-in and check-out procedures efficiently.
- Collaborated with medical staff to ensure smooth daily operations.
- Processed patient information and verified insurance details to ensure accuracy for seamless check-in.
- Provided support in administrative tasks, including filing and data entry.
- Answered incoming calls, redirected callers to the appropriate personnel, and took messages.
Retail Sales Associate
JCPenney
Weslaco
01.2020 - 01.2021
- Processed sales transactions quickly and accurately at the cash register.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to consistently meet and exceed daily sales goals.
- Organized and created visually appealing merchandise displays to enhance customer engagement.
- Restocked shelves and ensured inventory was properly labeled and displayed.
- Handled customer returns and exchanges according to store policies.
- Trained new associates on store procedures and policies to ensure smooth onboarding.
Education
Some College (No Degree) - Occupational Therapy Assistant
South Texas College
Weslaco, TXSkills
- Electronic health records
- Appointment scheduling
- Patient registration
- Data entry
- Inventory management
- Customer service
- Team collaboration
- Time management
- Organizational skills
- Self-directed learning
- Communication skills
- Professionalism
Languages
English
Professional
Timeline
Student
South Texas College
06.2026 - Current
Front Desk Receptionist
Dr. Elisa Garza Sanchez
02.2021 - 02.2023
Retail Sales Associate
JCPenney
01.2020 - 01.2021
Some College (No Degree) - Occupational Therapy Assistant
South Texas College