Jennifer Hernandez-Guzman
Family Members
Chino Hills,CA
2
Languages
1
Certification
4
years of professional experience
Motivated sophomore at Mt. San Antonio College with experience working in fast-paced, customer-focused environments. Friendly, dependable, and hardworking, with strong communication, teamwork, and time-management skills. Quick to learn new tasks and committed to providing positive customer experiences while maintaining an organized and efficient workplace.
Work History
Waitress
1 Year 4 Months- Maintained a calm demeanor and effective communication to resolve customer issues and navigate peak service periods.
- Ensured server areas remained clean and well-stocked to support seamless table service.
- Performed regular table check-ins to maintain customer satisfaction and address food and beverage requirements promptly.
- Facilitated safe and enjoyable dining experiences for customers with dietary restrictions by collaborating with kitchen staff on alternative options.
- Evaluated cleanliness of dishes and utensils to maintain high hygiene standards in food service operations.
- Managed dining table arrangements to facilitate diverse events while adhering to established service protocols.
- Excelled in managing multiple tasks efficiently to meet stringent deadlines and adapt to fast-paced conditions.
- Displayed enthusiasm and promoted excellent service to customers successfully increasing referrals, and walk-in business.
- Trained new staff on restaurant procedures, menu items, and best practices for service excellence.
Pet Sitter
2 Years 4 Months- Maintained professional correspondence with pet owners through various channels, including phone, email, and text, to ensure clarity and satisfaction.
- Facilitated physical fitness for animals by implementing daily walking schedules and dynamic play sessions.
- Monitored and attended to animals' needs, promoting a secure and comfortable environment while owner was away.
- Ensured pet health and safety by proactively removing potential toxins in owners' absence.
- Performed regular sanitation of litter trays and food and water bowls, contributing to a safe and pleasant atmosphere for pets.
Babysitter
4 Years 5 Months- Guided children in developing organizational skills for toys, practicing proper hand hygiene, and fostering sharing behaviors by modeling appropriate actions.
- Supported children's nightly preparation by ensuring proper bathing, dressing, and dental hygiene practices.
- Engaged in constructive dialogue with children and guardians to ensure effective collaboration and understanding.
- Promoted early childhood learning by creating engaging environments for games and reading. Achieved improved cognitive engagement in young children through structured play and educational activities.
- Designed and prepared healthy snacks and meals tailored to meet the dietary needs of children.
- Delivered educational sessions to children focused on developing basic life skills and promoting personal hygiene.
- Supervised children's activities, ensuring safety and engagement during playtime.
Medical Assistant Internship
4 Months- Established rapport with patients through welcoming interactions and inquiries regarding their wellbeing since last treatment.
- Assessed client medical backgrounds by obtaining detailed information on medications, symptoms, and allergies for effective healthcare delivery.
- Conducted patient interviews to gather medical histories, vital signs, and current complaints.
- Monitored and maintained clinic hygiene standards to promote patient safety and prevent injuries.
- Managed patient appointment and test scheduling to ensure effective care delivery.
- Handled telephone communications to deliver office information, resolve questions, and ensure proper call routing.
- Implemented electronic health record updates, improving data accuracy and accessibility.
- Trained new staff on office protocols and patient interaction best practices.
Education
High School Diploma
- Medical Assistant Program
- Sports Medicine 1 & 2
- AP Spanish 4 & 5
- Human Anatomy and Physiology
Associate of Science - Nursing And Kinesiology
- Dean's List [Spring 2026]
- Honor Roll
- 3.75 GPA
- President's List [Fall 2025]
- Phi Theta Kappa Honors Society Member
Skills
Proficient in Spanish and English
Client support
Scheduling & Front Desk
Phone etiquette
Time management
Adaptability under pressure
Positive attitude
Effective team collaboration
Detail-oriented approach
Office software skills
CPR and BLS certification
Quick learner
Conflict resolution
Analytical reasoning
Cash handling
Food running
Active listening
Food service presentation
Certification
- Certified Medical Assistant (CMA)
- Sports Medicine Certification
- Basic Life Support (BLS) Certification
- CPR Certification
- First Aid Certification
Accomplishments
- President’s List, Mt. San Antonio College
- Dean’s List, Mt. San Antonio College
- Phi Theta Kappa Honor Society Member
- California State Seal of Biliteracy in Spanish
- Spanish Honor Society Member
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waitress
Casa Italiana
06.2025 - CurrentRead More
Medical Assistant Internship
Peterson Family Chiropractic Clinic
01.2025 - 05.2025Read More
Pet Sitter
Neighbor and Friends
06.2024 - CurrentRead More
Babysitter
Family Members
05.2022 - CurrentRead More
Chino Hills High School
High School Diploma
Read More
Mt. San Antonio College
Associate of Science from Nursing And Kinesiology
Read More