Jennifer Higby

• Increased customer satisfaction by providing professional and courteous front desk support.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Concierge services for clients

Olive Oil Store

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

• *Created exceptional artisan food trays
• *Guided customers thru needs for event Planning
• *Displayed enthusiasm and knowledge about products
• *Consistently offered professional, friendly and engaging service
• *Developed Menus for nightly Dinner Specials

• *Created in store and window displays, designs and looks to enhance shops image
• *Conferred with clients regarding price and types of arrangements desired for their occasion
• *Cared for plants, cut, conditioned and cleaned flowers and foliage for storage
• *Consistently offered professional, friendly and engaging service to customers

• Maintained clean, safe, and well-organized patient environment.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Improved client satisfaction by providing personalized care and attention to their unique needs.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Monitored progress and documented patient health status changes to keep care team updated.
• Implemented creative strategies to keep clients engaged in activities that promoted cognitive functioning and mental stimulation.
• Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
• Provided emotional support for clients during difficult times, fostering trust and strong rapport.

My partner and I created our flower business in 1999. We focused on holiday decorating for homes and businesses and weddings. Two of our clients were Grouse Mountain Lodge and The Big Mountain Ski Resort. We did many weddings through the years. Our clients were locals and folks from all over the country who had destination weddings. We planned and executed many events in Whitefish and venues throughout Northwest Montana. We always kept up on trends and sourced products from local growers and around the world. Our flowers were very artfully crafted and came within our clients budgets and always exceeded expectations.

• Expanded firm''s clientele through strategic networking and relationship building initiatives.
• Strengthened professional relationships through active participation in industry conferences and events.