Mark Hildebrandt
Hartland
Summary
Dynamic Master Technician Engineer III at Eaton Corporation with a proven track record in enhancing workflow efficiency and equipment reliability. Expert in diagnostics and mentoring, I foster team collaboration and uphold safety protocols, consistently exceeding performance targets while delivering exceptional results that drive customer loyalty.
Overview
25
25
years of professional experience
Work History
Master Technician Engineer III
Eaton Corporation
Southfield, MI
02.2001 - 11.2025
- Streamlined repair procedures, reducing turnaround times and improving workflow efficiency.
- Implemented preventative maintenance programs, resulting in increased equipment reliability and performance.
- Collaborated with cross-functional teams to improve product design through feedback from technical assessments.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Developed expertise in specialized areas such as hybrid technology or diesel engines, expanding the range of services offered to customers.
- Promoted a positive work culture through displaying strong teamwork skills, maintaining open communication channels, and addressing conflicts promptly.
Education
Associate of Applied Science - Automotive Mechanics
Charles Stewart Mott Community College
Flint, MISkills
- Strong communication skills
- Adaptive problem solving
- Expert diagnostics
- Continuous improvement mindset
- Hydraulic systems
- Blueprint interpretation expertise
- Training and mentoring experience
- Complex repair management
- Environmental health and safety awareness
- Team leadership experience
- Strong work ethic
- Problem-solving
- Attention to detail
- Team collaboration
- Safety protocols and procedures
- Safety awareness
Accomplishments
- Supervised team of 34 staff members.
- Collaborated with team of 10 in the development of FTIV for various automotive manufactures.
Timeline
Master Technician Engineer III
Eaton Corporation
02.2001 - 11.2025
Associate of Applied Science - Automotive Mechanics
Charles Stewart Mott Community College