Jennifer Hill
Morris,AL
Summary
Understanding the Property and Project Manager field in the commercial retail and furniture industry. Over 13 years of experience managing commercial buildings. Expertise in contract and lease negotiations and vendor service management. Expertise in annual budget review and project planning. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Project Manager, Client Services
Business Interiors
05.2024 - Current
- Negotiated contracts with vendors for cost-effective procurement of services essential for successful project completion.
- Developed and executed comprehensive project plans to ensure timely completion of deliverables.
- Managed risks proactively by identifying potential issues and implementing mitigation strategies, ensuring smooth project progression.
- Established a solid reputation as a trusted advisor by consistently exceeding client expectations through exceptional service delivery.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Senior Manager of Property Manager
Hibbett Sporting Goods
05.2011 - 05.2024
- Kept properties in compliance with local, state and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maintained building systems by working with maintenance services and supervised repairs.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Store Manager
Wet Seal
05.2008 - 05.2011
- Reduced operational risks while organizing data to forecast performance trends.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Arts - Art History
Jefferson State Community College
Birmingham, AL05.2015
High School Diploma -
Midfield High School
Birmingham, AL05.2005
Skills
- Budget Management Skills
- Knowledge of Vendor Management
- Lease Agreements Proficiency
- Property Management
- Staff Supervision
- Interior Renovations
- Tenant Improvements
- Emergency Response
- Capital Projects Management
- Terms Explanation and Enforcement
- Microsoft Office
- Project scoping
- Client relationships
- Project oversight
Timeline
Project Manager, Client Services
Business Interiors
05.2024 - Current
Senior Manager of Property Manager
Hibbett Sporting Goods
05.2011 - 05.2024
Store Manager
Wet Seal
05.2008 - 05.2011
Associate of Arts - Art History
Jefferson State Community College
High School Diploma -
Midfield High School
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