Jennifer Hines
Staten Island,NY
Summary
Careful Wax Specialist with 5 years of experience and In hard waxing. Creating personalized client plans and maintaining nonjudgmental, sanitary workspace. Committed to long-term customer relationships and educating clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
02.2018 - 08.2023
- Waxed 9 - 15 clients various bodies using hard waxes each shift.
- Maintained clean and sanitary workspace.
- Advised clients on proper home-care regimens.
- Scheduled return clients and handled walk in customers daily.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Stocked shelves, racks and cases with new or transferred merchandise.
Asistant Hairstylist
Hair Rules
04.2017 - 02.2018
- Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
- Offered customers relaxing head massages during shampoo treatment.
- Maintained professional and friendly demeanor to greet clients for customer satisfaction.
- Prepared salon clients for specialized scalp treatments and conditioning.
- Kept utensils properly washed and disinfected to meet hygienic standards.
- Communicated with hairdressers to address customer issues and appointment conflicts.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Cosmetology License - Cosmetology
Empire Beauty School
Brooklyn, NY08.2016
High School Diploma -
St. Joseph High School
Brooklyn, NY06.2009
Skills
- Brazilian Bikini Waxing
- Licensed Cosmetologist
- Spa Retail Sales
- Recommend Care Regimens
Certification
- Licensed Csometologist - Exp 08/17/2025
Timeline
Wax Specialist
European Wax Center
02.2018 - 08.2023
Asistant Hairstylist
Hair Rules
04.2017 - 02.2018
Cosmetology License - Cosmetology
Empire Beauty School
High School Diploma -
St. Joseph High School
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