DNS, and WCS software systems
JENNIFER HINES
Davenport,IA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Laundry Sorter
Crescent Laundry
11.2023 - 04.2024
- Sort clean laundry to be folded, take sorted laundry to designated areas, folding clean laundry, packing clean linens to be shipped.
- Handled customer inquiries and concerns regarding the status of their laundry orders, providing exceptional service in a timely manner.
- Assisted coworkers during high-volume periods or absences, ensuring that all laundry was sorted accurately without delay.
- Contributed to a positive team atmosphere by maintaining open communication channels with coworkers and addressing conflicts promptly and professionally.
- Performed quality control checks on laundered items, identifying and addressing issues before delivery to clients.
- Worked effectively under pressure during peak business hours, maintaining high-quality results despite increased workload demands.
Stocker
Walmart
01.2023 - 04.2023
- Worked with mods, assembling counters, stocking counters, using phone app to guide the new mod assembly, worked with price tags on mods, detail work after mods were completed
- Hanging department signs.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Delivery Driver/Customer Service
Door Dash
09.2021 - 01.2023
- Maintained a 4.87 out of 5 customer rating, quotes from customers 'she was very kind'
- Excellent customer feedback on communication, friendliness, following instructions, and order handling.
Assembly Line Production Worker
Sears Manufacturing Company
07.2022 - 09.2022
- Prepped molds to be poured, pulled apex from seats, assembly line work.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
General Office Clerk
John Deere Parts Distribution Center
09.2020 - 05.2021
- Data entry tasks, including entering pick ticket stubs into DNS screens.
- Navigate multiple computer systems.
- Manage 11 printers, with a sense of urgency.
- Acting as a customer service representative for the warehouse.
- Helped drivers at pick up window.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Supported daily operations with tasks such as data entry, photocopying, scanning, and faxing.
Warehouse Worker
Quad Cities Freight
11.2018 - 04.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 25-50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Picked freight, on pick tickets. Processed freight before loading freight in bay.
- Assign trailers for shipment. use outlook email and radio to communicate to dispatch through out the night.
Phlebotomist
CSL PLASMA
10.2014 - 04.2017
- Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self
- Explained procedures to ease donors fears and enhance cooperation in plasma collection
- Maintained fully stocked phlebotomy cart, carrier, and station
- Monitored donors, documented current events, and provided compassionate care while treating reactions
- Collected and processed specimens
- Understood and practiced quality control
- Performed routine medical laboratory tests.
Externship Medical Screener Reception Te
CSL PLASMA
09.2014 - 10.2014
- Registered new and current donors and conducted series of screening procedures to determine suitability for Plasma donations.
- Conducted basic screening procedures to verify compliance with donation criteria.
- Opened and updated files with current donor information.
- Maintained clean, neat and properly sterilized work area.
- Contributed to the development of new protocols and procedures aimed at improving efficiency within the medical screening process.
- Promoted a welcoming environment for patients, addressing concerns promptly and professionally during their visits.
- Obtained patient vitals such as height, weight and blood pressure.
Education
MA Degree - Medical Assisting
Brown Mackie
Bettendorf09.2014
GED -
Career Assistance Center
Davenport, IA03.2009
Skills
- Customer service
- Health and safety
- Machine Operation
- Sorting Efficiency
- Chemical Handling
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Effective Communication
- Time Management
- Attention to Detail
Software
Timeline
Laundry Sorter
Crescent Laundry
11.2023 - 04.2024
Stocker
Walmart
01.2023 - 04.2023
Assembly Line Production Worker
Sears Manufacturing Company
07.2022 - 09.2022
Delivery Driver/Customer Service
Door Dash
09.2021 - 01.2023
General Office Clerk
John Deere Parts Distribution Center
09.2020 - 05.2021
Warehouse Worker
Quad Cities Freight
11.2018 - 04.2020
Phlebotomist
CSL PLASMA
10.2014 - 04.2017
Externship Medical Screener Reception Te
CSL PLASMA
09.2014 - 10.2014
MA Degree - Medical Assisting
Brown Mackie
GED -
Career Assistance Center