Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Hinkle

Covington,WA

Summary

Dynamic SIS Specialist II at Kent School District, recognized for enhancing customer satisfaction through expert problem-solving and effective training programs. Proven track record in documentation management and analytical thinking, leading to improved employee retention and streamlined processes. Committed to fostering collaboration and achieving project goals efficiently.

Overview

33
33
years of professional experience

Work History

SIS Specialist II

Kent School District
10.2021 - 06.2025
  • Followed all District policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Classified Staff Trainer

Kent School District
08.2019 - 10.2021
  • Improved employee performance by designing and implementing comprehensive training programs.
  • Increased employee retention rates by providing ongoing support and coaching for new hires.
  • Maintained accurate records of all training sessions conducted, allowing for thorough evaluation of program success over time.
  • Reduced onboarding time for new employees by streamlining the training process and materials.

Data Processor

Kent School District
02.2016 - 10.2021

Data management for Kentwood High School, including data entry, managing information updates, and report running out of Skyward Educational Database. Worked on team for the creation of the Kentwood Master Schedule

Registrar

Kent School District
03.2015 - 02.2016

ocessing incoming transcripts, and student information requests. Withdrawing students. Maintaining a senior list for graduation.

Administrative Assistant Teaching and Learning

Tukwila School District
09.2012 - 03.2015

Manages budgets for Title 1, Title 2, LAP and Highly Capable.
District lead for student database system (SKYWARD), CEDARS (OSPI Reporting), EDS Account Manager (OSPI Accounts).
Uploads data into testing database (HOMEROOM) for assessment.
Supports Assistant Superintendent

Registrar

Tukwila School District
08.2008 - 09.2012

Worked on creation of the master schedule.

Prepare and present reports and statistics for administrators and state auditors

Office Manager

Abrasives and Equipment Supply
12.1999 - 07.2008


Managed all internal operations of company including: bookkeeping, purchasing, hiring and supervision of drivers, shipping and receiving, and inside sales of key accounts.

Sr Academic Advisor

City University of Seattle
05.1992 - 12.1999

Registering students. Student admissions presentations. University student liaison at corporations such as Boeing and US West. Lead advisor for the Accounting program for five years. Maintained student retention of 400+ students

Education

MBA - Managerial Leadership

City University of Seattle
Seattle, WA
01-2007

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • In-person training facilitator

Timeline

SIS Specialist II

Kent School District
10.2021 - 06.2025

Classified Staff Trainer

Kent School District
08.2019 - 10.2021

Data Processor

Kent School District
02.2016 - 10.2021

Registrar

Kent School District
03.2015 - 02.2016

Administrative Assistant Teaching and Learning

Tukwila School District
09.2012 - 03.2015

Registrar

Tukwila School District
08.2008 - 09.2012

Office Manager

Abrasives and Equipment Supply
12.1999 - 07.2008

Sr Academic Advisor

City University of Seattle
05.1992 - 12.1999

MBA - Managerial Leadership

City University of Seattle
Jennifer Hinkle