Jennifer Hobbs
Phoenix,USA
Summary
Loan Workout Manager with over a decade of experience in small business lending operations. Demonstrated expertise in risk management, project management, and legal compliance, with a proven track record of reducing financial risks through innovative control measures and strategic litigation. Skilled in leading high-performing teams, enhancing procedural efficiency, and developing talent to achieve operational excellence. Seasoned Vice President with a proven track record in strategic planning, financial management and team leadership. Skilled at implementing operational improvements to drive productivity and profit growth. Demonstrated abilities in fostering positive relationships with stakeholders, partners, and clients while delivering high-impact business results. Known for problem-solving acumen, innovative thinking, and strong communication skills.
Overview
11
11
years of professional experience
Work History
Vice President/Loan Workout Manager 2
Wells Fargo Small Business Lending Operations
Phoenix, USA
05.2015 - Current
- Company Overview: Loan Workout Manager with over a decade of experience in small business lending operations
- Demonstrated expertise in risk management, project management, and legal compliance, with a proven track record of reducing financial risks through innovative control measures and strategic litigation
- Oversaw small business loan recovery operations, driving business growth
- Implemented innovative control measures, mitigating financial risks
- Reviewed and interpreted legal files, ensuring regulatory compliance
- Led hiring decisions and staff development, fostering a high-performing team
- Monitored and reviewed staff performance, ensuring quality service delivery
- Streamlined loan recovery by enhancing team procedures, boosting efficiency and compliance
- Led 35+ staff in reducing loan losses through strategic litigation and settlements
- Developed talent through targeted coaching, enhancing team capabilities and service quality
- Pioneered new loss prevention measures, setting a benchmark for operational excellence
- Oversaw legal document analysis to ensure accuracy and adherence to financial regulations
- Supervised a team of 5, fostering a collaborative and supportive work environment
- Conducted comprehensive law firm reviews
- Handled special projects, demonstrating problem-solving skills and attention to detail
- Loan Workout Manager with over a decade of experience in small business lending operations
- Demonstrated expertise in risk management, project management, and legal compliance, with a proven track record of reducing financial risks through innovative control measures and strategic litigation
Client Service Manager
Wells Fargo Small Business Lending Operations
03.2014 - 05.2015
Education
High School Diploma -
Van Meter High School
Van Meter, Iowa05-1994
Some College (No Degree) -
American Institute of Business
Skills
- Operational Oversight
- Coaching Managers
- Effective Risk Management
- Understanding of Legal Principles
- Post-Judgment Procedures
- Project Oversight
- Strong Focus on Accuracy
- Proven Leadership Ability
- Task Prioritization Skills
- Independent Task Management
- Collaborative Teamwork
- Workload Prioritization Skills
Skills
Expert, developing managers, Experienced, Strong risk management/RCSA, Experienced, Knowledge of legal post judgment processes, Skillful, Experienced, Experienced, Strong leadership organizational skills, Expert, Ability to work independently, Expert, Ability to work in a group, Expert, Ability to handle a high volume of work under pressure situations
Timeline
Vice President/Loan Workout Manager 2
Wells Fargo Small Business Lending Operations
05.2015 - Current
Client Service Manager
Wells Fargo Small Business Lending Operations
03.2014 - 05.2015
High School Diploma -
Van Meter High School
Some College (No Degree) -
American Institute of Business
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