Jennifer Hobson
Broken Arrow
Summary
I have been at my current company for 29 years. I started out in the mail room then moved to customer service. Later I become a document control trainer. I then moved to working with out of state claims and now in the position of processing claims for both hospital and office providers. This work requires attention to detail and all information kept strictly confidential.
Two nights a week (when available) I teach ASL 1 for The Center. Encouraging them to increase their knowledge on the deaf community and to become more involved.
I am excited to become even more involved and more knowledgeable by getting the chance to work side by side daily with the deaf community.
Overview
29
29
years of professional experience
Work History
Claims Examiner
HCSC - Blue Cross Blue Shield of Illinois
Tulsa, OK
12.1996 - Current
- Using the Claims GUI System to process medical hospital and provider office claims
- Enhanced claim processing efficiency by conducting thorough investigations and maintaining accurate documentation.
- Requesting medical records as needed from providers in writing
- Following all HIPPA policy laws and regulations, maintaining our clients privacy
- Keeping up to date on current standards and new processes implemented by the company and the industry.
- Attending meetings and working with others via Microsoft Teams
- Working remotely from home the last 16 years
- Adapting easily to change
- Quality control to be sure members claims are processed in a timely and accurate manner.
- Taking on any special task set for by my supervisor.
ASL Teacher
The Center for Indiviuals With Physical Challenges
Tulsa, OK
06.2022 - Current
- Teaching ASL 1 and 2 (in the beginning) Now just 1
- Developed lesson plans, adjusting as needed for the different needs of the students
- Found a more current book for the class that was approved for use.
- Making sure everyone felt comfortable and including during class times.
- Encouraging students to engage in the deaf community by going to silent dinners, deaf coffee and participating in deaf week events.
- Discussing deaf culture
- Brining in volunteers to class to explain their experience as a deaf person, voicing for the ones who did not want to speak and interpreting for them when the students had questions.
Education
Associate of Science - Interperting Education
TCC
Tulsa, OK05-2019
Skills
- Sign Language
- Developing lesson plans
- Working with deadlines
- Learning new systems / programs quickly
- Systems used daily: Claims GUI, Member profile, Aris, Microsoft Teams, Microsoft Outlook email, Google Drive, some knowledge of Microsoft Office Suite
- Attention to detail
- Adaptability to new situations
- Work well with others
- Encouragement
- Advocate for the Deaf Community
Timeline
ASL Teacher
The Center for Indiviuals With Physical Challenges
06.2022 - Current
Claims Examiner
HCSC - Blue Cross Blue Shield of Illinois
12.1996 - Current
Associate of Science - Interperting Education
TCC