Jennifer Hogan
Cincinnati
Summary
Dedicated worker who has an extensive background in customer service and relations. Experience in leadership, team collaboration, and proven excellence when it comes to attention to detail. Ready to get back into the job market and be a team player for a willing organization
Overview
33
33
years of professional experience
Work History
Driver
Uber
Cincinnati, OH
08.2019 - Current
- Ensured timely pickups and drop-offs for passengers, enhancing overall ride satisfaction.
- Maintained vehicle cleanliness and functionality, adhering to safety and maintenance protocols.
- Assisted passengers with luggage and provided excellent customer service during rides.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Private Nanny
Self-employeed
Cincinnati, OH
03.2009 - 08.2019
- Provided personalized childcare services, ensuring safety and well-being of children in home environment.
- Developed engaging educational activities that fostered cognitive and social development in children.
- Maintained effective communication with parents regarding children's progress and daily activities.
- Implemented routines that promoted healthy habits and time management skills among children.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Implemented daily routines for optimal child development and created a structured environment.
Assistant Manager
Walmart
Cincinnati, OH
05.1993 - 12.2008
- Trained and mentored team members to enhance productivity and service quality.
- Implemented process improvements that streamlined operations and reduced inefficiencies.
- Analyzed sales data to inform inventory management decisions and optimize stock levels.
- Coordinated scheduling for staff, ensuring adequate coverage during peak hours.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Science - Zoology
Miami University
Oxford, OHSkills
- Workload balancing
- Proactive approach
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
Timeline
Driver
Uber
08.2019 - Current
Private Nanny
Self-employeed
03.2009 - 08.2019
Assistant Manager
Walmart
05.1993 - 12.2008
Bachelor of Science - Zoology
Miami University