JENNIFER HOHLEN
Grand Island,NE
Summary
Experienced professional with strong leadership, communication and relationship building skills.
Overview
17
17
years of professional experience
Work History
Volunteer Services & Gift Shop Manager
CHI Health St. Francis
03.2019 - Current
- Management of all daily tasks related to hospital gift shop, 150 hospital volunteers and 80 job shadowing students per semester
- Ensures completion of all volunteer and job shadowing applications, onboarding paperwork, background checks, Employee Health screens in compliance with policies and procedures
- Ensures up-to-date records of Volunteer information is maintained in computer system
- Management of schedules, training and placement of volunteers within each hospital department
- Completes daily management of invoices, deposits and inventory maintained in Point of Sale computer system
- Orders new merchandise from multiple vendors on a regular basis
- Annual buyer for Gift Shop at Dallas Home and Gift Market
- Manages, organizes and decorates displays for Holiday and Spring Gift Shop Open Houses
- Completes all marketing materials for department, gift shop open houses and social media
- Plans and organizes all aspects of Volunteer Appreciation Banquet annually
- Manages gift shop website.
Services Coordinator
Midland Area Agency On Aging
Grand Island, NE
09.2016 - 03.2019
- Managed budgets, assessments and level of care determinations for Medicaid Waiver
- Manage and provide conflict resolution with clients and chore providers
- Individually manage high volume caseload and provide financial and community resource information
- Provide support and guidance to other team members
- Follow Medicaid federal and state guidelines
- Interviewed and evaluated clients monthly, including conducting safety and risk assessments.
Social Worker
Good Samaritan Society
07.2014 - 07.2015
- Short Term Rehab and Long-Term Care
- Admission and Discharge Planning
- Facilitated Care Plans with Inter-disciplinary team & families
- Obtained Benefit/Insurance information from Patient's Insurance Companies for billing purposes
- Referred clients to social services agencies
- Helped each patient understand his or her illness and the contributing personal, social and economic factors.
Services Coordinator - Early Development Network
CHI Health St. Francis
Grand Island, NE
04.2009 - 06.2014
- Identified financial and community resources and provided information to families with children who have disabilities
- Facilitated Individualized Family Service Plan Meetings with families and team of professionals
- Delivered comprehensive services to children involved with child welfare and prevention services
- To uphold mandates of Nebraska Education Rule 51
- Write and maintain Family Service Plan, Multi-disciplinary team reports, medical information and documentation
- Maintained high volume caseload with monthly home visits and billing.
Social Worker - Home Health Care/Hospice
CHI Health St. Francis
Grand Island, NE
06.2007 - 04.2009
- Home Health Care discharge planning
- Assisted with grief classes for those who lost a loved one through Hospice
- Supported patients and families in coping with problems resulting from severe illness
- Facilitated and provided education to Hospice volunteer program
- Helped each patient understand his or her illness and the contributing personal, social and economic factors.
Education
Bachelor of Science - Social Work
University of Nebraska Kearney
05.2003
Skills
- Self-motivated
- Conflict resolution
- Team leadership
- Strong verbal communication
- Relationship building
- Strong Problem Solver
- Highly detail-oriented
- Superior time management
Affiliations
- Red Cross Blood Drive Leader
Timeline
Volunteer Services & Gift Shop Manager
CHI Health St. Francis
03.2019 - Current
Services Coordinator
Midland Area Agency On Aging
09.2016 - 03.2019
Social Worker
Good Samaritan Society
07.2014 - 07.2015
Services Coordinator - Early Development Network
CHI Health St. Francis
04.2009 - 06.2014
Social Worker - Home Health Care/Hospice
CHI Health St. Francis
06.2007 - 04.2009
Bachelor of Science - Social Work
University of Nebraska Kearney
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