Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Attended and traveled to show my work and proffessionalism in a magagazine
Languages
Interests
Timeline
Generic

Jennifer Silvers

Anniston,AL

Summary

Dynamic and results-driven certified cosmetologist with extensive experience in managing three successful salons. Proven track record in enhancing client satisfaction through attentive listening and effective communication. Skilled in efficient scheduling and implementing safety protocols, leading to increased retention and streamlined operations. Committed to continuous professional development and staying ahead of industry trends.

Experienced with providing top-tier cosmetology services and leading salon teams. Utilizes advanced techniques in beauty treatments to elevate client satisfaction. Track record of fostering collaborative environments and maintaining high standards.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Cosmetologist

Self-employeed
05.1995 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Owned and operated three salons
  • Which included retail sales
  • Computer skills
  • Time management
  • Team Leadership
  • Satisfaction with my clients by listening to their needs
  • Implemented safety protocols to protect both clients and employees from potential hazards associated with various treatments or procedures.
  • Streamlined appointment scheduling processes for improved customer satisfaction and increased repeat business.
  • Optimized workflow processes by delegating tasks effectively among team members based on their individual strengths.
  • Stayed abreast of industry trends and emerging techniques through continuous education and professional development opportunities.

Education

Cosmetology Degree - Cosmetology

Ayers Technical School
Anniston, AL
05-1995

High School Diploma -

Oxford High School
Oxford,AL
05-1993

Skills

  • Interpersonal Communication
  • Effective Communication
  • Attentive Listening
  • Certified Cosmetologist
  • Efficient Scheduling
  • Effective Communication
  • Client Consultation
  • Ethical Professionalism

Accomplishments

  • Supervised team of 60 staff members in my first salon
  • Supervised team of 10 staff members in my second salon
  • Worked with 3 in my third salon
  • Worked as a booth renter running my own business within a business
  • Achieved volunteering free services through effectively helping with victims of Hurricane Katrina.

Affiliations

  • I am affiliated with many members of this community as well as in other counties.

Certification

  • Managing Cosmetology License - 32 years
  • The Chateau, Certified owner/Managing Cosmetologist at John Christopher Salon and Spa, John Christoper Salon the second salon, Visions as co-owner and currently Glamour Studio as a booth renter - 32 years

Attended and traveled to show my work and proffessionalism in a magagazine

I was chosen to travel to Huntsville,AL to work on a modeling job as a stylist in Alabama Bride Magazine. Using my skills as well as a professional with work ethic and listening carefully to details they required.

Languages

English
Full Professional

Interests

  • Drawing and Painting
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Cooking

Timeline

Cosmetologist

Self-employeed
05.1995 - Current

Cosmetology Degree - Cosmetology

Ayers Technical School

High School Diploma -

Oxford High School