Jennifer Hubeny

• Use of sublimation equipment (heat press, rotary calendar press, DTG machine) daily, performing quality checks on outbound orders, maintaining printing equipment and performing regular inventory checks, maintaining daily email and website communications with clients
• Excellent communication skills, both verbal and written.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

• Customer Service, Pre-open preparation and evening closing tasks, Catering food organization
• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.

• Incoming and Outgoing phone calls, Performing quality checks on reps orders, Verifying patient insurance, Printing orders for medical equipment
• Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
• Updated patient records with accurate, current insurance policy information.
• Posted payments to accounts and maintained records.
• Made contact with insurance carriers to discuss policies and individual patient benefits.
• Trained new staff on current, correct insurance verification procedures.
• Assisted patients with understanding personalized insurance coverage and benefits.

• Customer Service, Patient Tray Line, Managing and Training other employees, Food Prep
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Enhanced customer satisfaction by implementing high-quality food and service standards.
• Ensured compliance with health and safety regulations, maintaining clean and safe dining environment for both customers and staff.

High School Diploma

Working towards completing Graphic Design Associates Degree