Jennifer Humphries
Alpharetta,GA
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
16
16
years of professional experience
Work History
Beauty Advisor
Sephora USA
08.2024 - Current
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
Office Assistant
Vertical LLC
10.2018 - 09.2023
- Prepared professional business correspondence, including letters, invoices, and basic contract language.
- Organized and maintained office files for easy retrieval.
- Prioritized tasks independently to best support office needs.
- Fielded incoming calls and took detailed messages.
- Delivered messages and ran errands for office staff.
- Answered email and mail correspondence on behalf of personnel.
- Made travel arrangements for office personnel.
Customer Service Cashier
Lowes' Home Improvement
12.2017 - 08.2018
- Counted cash drawers before and after shifts and prepared cash bags.
- Returned unwanted items to appropriate departments for restocking.
- Addressed returns and exchanges and assisted customers with refunds or product replacements.
- Merchandised products and maintained display organization on sales floor and at front lanes.
- Enhanced customer satisfaction with fast, knowledgeable service.
- Issued refunds and credits to customers and documented reasons.
Warehouse Associate
Rite Aid
04.2016 - 11.2017
- Helped meet promised delivery times using excellent sorting skills and strong attention to detail.
- Picked and packed as many as orders per hour with consistent accuracy.
- Prepared orders quickly, pulling and packing products for quick shipment.
- Helped fellow warehouse workers to manage incoming and outgoing products.
- Train new employees.
Warehouse Associate
ADS Logistics
06.2012 - 04.2016
- Helped meet promised delivery times using excellent sorting skills and strong attention to detail.
- Supported team efforts by backing up fellow warehouse workers in managing incoming and outgoing products.
- Picked and packed orders with consistent accuracy.
- Worked for extended periods of time in uncomfortable conditions.
- Transported items using forklifts and pallet jacks.
- Lifted weights of up to 50lbs while minimizing risk of personal injury.
- Train new employees.
Food and Beverage Cashier
Deb's Mini Mart
01.2010 - 05.2012
- Took customer food and beverage orders at drive-thru and counter.
- Operated kitchen equipment while observing safety guidelines and proper operating procedures.
- Prepared meals according to standard recipes and techniques for food preparation and presentation.
- Mixed ingredients and prepared special dressings and sauces for cooks.
- Helped kitchen staff meet customer needs with food preparation.
- Kept kitchen organized, clearing waste and leftover foods.
- Used POS system to process payment transactions.
Education
Computer Secretarial - Computer
Universidad De Zamboanga
Philippines03.1997
Skills
- Clerical Support
- Customer Service
- Call Handling
- Business Administration
- File Maintenance
- Data Entry
- Office Administration
- Conflict resolution
- Attention to detail
- Complaint resolution
Language
English
Fluent
Timeline
Beauty Advisor
Sephora USA
08.2024 - Current
Office Assistant
Vertical LLC
10.2018 - 09.2023
Customer Service Cashier
Lowes' Home Improvement
12.2017 - 08.2018
Warehouse Associate
Rite Aid
04.2016 - 11.2017
Warehouse Associate
ADS Logistics
06.2012 - 04.2016
Food and Beverage Cashier
Deb's Mini Mart
01.2010 - 05.2012
Computer Secretarial - Computer
Universidad De Zamboanga