JENNIFER ISAMAR ZAVALA
PACOIMA,CA
Summary
Proficient Head Baker skilled at baking pies, cakes and pastries. Effective trainer and coach with an understanding of business operations, cost controls and inventory management. Desiring to bring 5 years of progressive experience to a growing team.
History of creating delicious confections that build customer loyalty and business reputation. Talented baking professional and motivational leader. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head Baker
Dreamy Creations
- Food Preparation 5+ years, Confections 5+ Years, Delivery Service 4+ years, Customer Service 4+ Years, Baking 2 months
Restaurant Team Lead Manager
McDonald’s Corporation
04.2019 - Current
- Conducting multiple daily food safety checks for quality
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
Volunteer
Montague Charter Academy
09.2011 - 10.2011
- Filing and cite organization
Education
No Degree -
Santa Monica College
Santa Monica, CA06.2024
Certificate of Occupational Studies ~ Le Cordon Bleu Patisserie and Baking Diploma, Patisserie and Baking -
Le Cordon Bleu College of Culinary Arts
09.2013
John H. Francis Polytechnic High School
06.2012
Skills
- Allergy Awareness and Understanding
- Food Safety and Sanitation Knowledge
- Workplace Safety
- Adaptability
- Ingredient Preparation
- Waste Reduction with quality control
- Time management
- Customer service
- Attention to detail
Certification
Certified Food Safety Manager, National Registry of Food Safety Professionals, 04/20/27
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Team Lead Manager
McDonald’s Corporation
04.2019 - Current
Volunteer
Montague Charter Academy
09.2011 - 10.2011
Head Baker
Dreamy Creations
No Degree -
Santa Monica College
Certificate of Occupational Studies ~ Le Cordon Bleu Patisserie and Baking Diploma, Patisserie and Baking -
Le Cordon Bleu College of Culinary Arts
John H. Francis Polytechnic High School