Jennifer Islas
Portland
Summary
Highly motivated individual with various background experience that shows how willing I am to try new opportunities. I am a dependable team player, known for reliability and effective communication. Demonstrated ability to receive feedback from and report to supervisor to ensure a more efficient outcome plan. Creating ideas and tasks and implementing them are valuable goals of mine.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Backroom Associate
HomeGoods
Portland, OR
10.2025 - Current
- Streamlined inventory processes to enhance product availability and organization.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Demonstrated accuracy and speed when handling processing from shipment.
Behavior Technician
Sunrise ABA
Portland, OR
12.2025 - 07.2026
- Implemented individualized behavior intervention plans to enhance client progress and engagement.
- Collaborated with multidisciplinary teams to develop effective treatment strategies and optimize client outcomes.
- Conducted data collection and analysis to track behavioral trends and inform decision-making.
- Developed positive relationships with clients, fostering trust and encouraging participation in therapeutic activities.
- Reported back to supervisor and received feedback to implement on the behavior intervention plan.
Customer Service Representative
Elevate 360
CA
12.2024 - 09.2025
- Resolved customer inquiries about transportation and building locations, enhancing overall experience.
- Coordinated shuttle announcements while ensuring safety for riders, drivers, and bike loading.
- Provided valet service to guests, ensuring efficient vehicle handling and customer satisfaction. and managed front-of-house operations, optimizing service flow and team performance to maintain high efficiency and guest satisfaction.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Dietary Aide
Fremont Hospital
Fremont, CA
12.2020 - 12.2024
- Prepared food in a safe and hygienic environment and avoiding cross-contamination.
- Prepared and delivered patient trays, addressing individual dietary needs and preferences.
- Prepared and served nutritious meals adhering to dietary guidelines and patient preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with nursing staff to ensure timely meal delivery for patients.
- Trained new team members on food safety protocols and kitchen procedures.
Education
B.S. - Public Health, minor in Spanish
San José State University
San Jose, CA12-2024
AA - Human Development
Ohlone College
Fremont, CA05-2022
Skills
- Customer service
- Data collection
- Documentation skills
- Time Management
- Loading and unloading
- Organized
- Team Player
- Ability to work under tight timelines
- Adaptability
- Positive attitude and enthusiasm
Certification
- CPR Training - Oct 2025
- Spanish Translation and Interpretation - Dec 2024
- Licensed Behavior Analysis Interventionist - Dec 2025
Timeline
Behavior Technician
Sunrise ABA
12.2025 - 07.2026
Backroom Associate
HomeGoods
10.2025 - Current
Customer Service Representative
Elevate 360
12.2024 - 09.2025
Dietary Aide
Fremont Hospital
12.2020 - 12.2024
B.S. - Public Health, minor in Spanish
San José State University
AA - Human Development
Ohlone College