Jennifer Jackson
Troy,TN
Summary
Very safety oriented manager with experience in creating and implementing safety plans that follow OSHA guidelines. Focused Paramedic well-versed in patient assessment and emergency care. Reliable and efficient with 17 years of quality performance in patient care focusing on safety and safe work practices for myself and coworkers. Accustomed to providing critical care in dynamic environments.
Overview
17
17
years of professional experience
Work History
Paramedic Supervisor
West TN Healthcare
10.2020 - Current
- Managed all day to day operations of a 911 EMS System and coordinated with our dispatch center.
- Managed safety programs to ensure safe practices for my employees and patients.
- Performed safety inspections of response vehicles and all medical equipment to ensure that all units were safe and ready to provide care.
- Ensured that all employees followed OSHA standards.
- Enhanced emergency response efficiency by streamlining communication and coordination between paramedics.
- Reduced response time for critical incidents by optimizing crew deployment strategies.
- Developed strong relationships with local hospitals and healthcare providers, ensuring smooth patient handoffs and improved care coordination.
- Ensured compliance with all state and federal regulations for EMS operations, maintaining a flawless safety record.
- Mentored junior paramedics, fostering professional growth and development within the team.
- Coordinated with other emergency services agencies during mass casualty incidents to optimize resource utilization and ensure seamless incident management.
- Collaborated with community partners to provide public education on emergency preparedness and injury prevention initiatives.
- Managed scheduling, payroll, and personnel matters for the paramedic team to maintain optimal staffing levels at all times.
- Contributed to the development of department-wide policies, procedures, and protocols aimed at enhancing operational effectiveness.
- Upheld high standards of professionalism within the team by modeling ethical behavior in all aspects of work.
- Served as a liaison between the EMS department and other health care organizations to facilitate collaboration on projects that improve patient outcomes.
- Addressed any performance or disciplinary issues within the team promptly and fairly, ensuring a positive work environment for all staff members.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
Paramedic
West TN Healthcare
06.2018 - 10.2020
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
Paramedic
Tennova
01.2012 - 06.2018
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Transferred patients safely and securely to medical facilities for continued care.
Firefighter
Fulton Fire Department
03.2007 - 01.2012
- Maintained certifications in water rescue, hazmat operations, vehicle extrication, rope rescue and trench rescue.
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
- Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
- Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
- Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
- Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
- Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Controlled hazardous materials and waste incidents to avoid fires and injuries.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Assisted with regular maintenance of firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
- Carried out fire inspections to identify fire hazards and recommend corrective measures.
Education
No Degree - Agricultural Business
Murray State University
Murray, KYHigh School Diploma -
Fulton County High School
Hickman, KY05.2004
Skills
- Incident Command
- Safety Data Sheet Management
- Safety Evaluations
- Enforcing OSHA Standards
- OSHA 30 Training
- Leading Safety Meetings
- Vehicle and Medical Equipment Safety Inspections
- Hazard Assessments
- Water Rescue
- Medical Equipment Operation
- Advanced Life Support
- Scheduling Coordination
Timeline
Paramedic Supervisor
West TN Healthcare
10.2020 - Current
Paramedic
West TN Healthcare
06.2018 - 10.2020
Paramedic
Tennova
01.2012 - 06.2018
Firefighter
Fulton Fire Department
03.2007 - 01.2012
No Degree - Agricultural Business
Murray State University
High School Diploma -
Fulton County High School
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