Jennifer Jackson

· Areas Covered: Adult and Family Medicine Clinic

· Abuse Support

· Adjustment and Coping with Illness

· Collaborate with Clinic, Interdisciplinary and Community Teams

· Crisis Intervention

· Facilitate end of life/Hospice discussions with patients and their families

· Initiate long term discussion (caregiving needs, placement options, financial concerns)

· Navigating Services within Kaiser and Community Resources

· Provide patient and family education on Advance Directives, DDM and linkage to Life Care Planning

· Provide bereavement counseling/grief support

· Psychosocial Assessments

· Populations provided service to: Geriatric, Homeless, Maternal Child, Pediatrics, Teens, Mental Health, Substance Abuse, Intimate Partner Violence, Terminally ill, Complex/Chronic Conditions, High Risk cases, Oncology

· Committee member of the facility IPV (Intimate Partner Violence) and Kaiser South Bay SCAN (Suspected Child Abuse and Neglect)

· Areas Covered: Inpatient (all units), Emergency Department, Outpatient Clinics, Urgent Care

· Collaborate with Interdisciplinary Teams

· Conservatorship

· Crisis Intervention

· Facilitate end of life/Hospice discussions with patients and their families

· Initiate long term/discharge planning discussion (placement options, community resources and medi-cal planning)

· Provide patient and family education on Advance Directives and DDM

· Provide bereavement counseling/grief support

· Psychosocial Assessments

· Populations provided service to: Geriatric, Homeless, Maternal Child, Pediatrics, Teens, Mental Health, Substance Abuse, Intimate Partner Violence, Terminally ill, Complex/Chronic Conditions, High Risk cases, Oncology

· Co-lead for Department UBT

· Committee member of the facility LMP, IPV, NAPBC (Breast Cancer Program Leadership) and Comprehensive Cancer Committee

· Union Steward

· Additional Areas previously covered: Medical Social Worker Lead/Relief & Higher Class (assist with training/orientation of new employees, determined staffing needs/scheduling, mentoring)

· Monitored client ISP’s and IPP’s progress

· Maintained compliance with regulations

· Trained, supported and assisted direct care staff

· Developed employment and volunteer opportunities for clients