Jennifer Jackson
Ncciw Raleigh
Raleigh,NC
16
years of professional experience
Detail-oriented individual with a background in high-volume dining and inventory management. Recognized for problem-solving skills and team collaboration, ready to leverage these strengths to enhance operational processes and customer satisfaction.
Work History
Stock Room Associate
2 Years 5 Months- Implemented efficient stocking procedures to optimize space utilization.
- Organized inventory to streamline stock retrieval processes.
- Monitored stock levels and reported discrepancies to management promptly.
- Collaborated with team members to maintain a clean and safe work environment.
- Conducted regular audits of stockroom for accuracy and compliance with standards.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
Server
1 Year 9 Months- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Managed accurate order processing and timely food delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Trained new servers on menu knowledge and restaurant protocols for improved team performance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
5 Years 1 Month- Developed rapport with regular customers, fostering loyalty through personalized service.
- Monitored dining area for cleanliness, promptly addressing any concerns to maintain standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Phlebotomy - Drug Screening And Phlebotomy
Associate of Science - Computer Engineering
High School Diploma
Skills
Stock replenishment
Inventory management
Stockroom organization
Inventory accuracy
Customer relations
Exceptional customer service
Strong work ethic
Timeline
Stock Room Associate
Ncciw Raleigh
02.2024 - 07.2026Read More
Server
Logans Roadhouse Grill
01.2022 - 10.2023Read More
Server
Ragazzi Restaurant
01.2011 - 02.2016Read More
Wake Technical Community College
Associate of Science from Computer Engineering
Read More
DSPS
Phlebotomy from Drug Screening And Phlebotomy
Read More
Garner Senior High School
High School Diploma
Read More